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  3. Cleveland / Akron / Canton
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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.8
3,8
1908 reviews
$30 en minder
Japans

Een tafel reserveren

2 personen
19:00
Vandaag 25 keer gereserveerd
  • Goed voor speciale gelegenheden
  • Geschikt voor groepen
  • Kindvriendelijk
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Bezorg- of afhaalmaaltijden bestellen

Eetruimtes

Aanvullende informatie

  • Stijl
    Een hapje eten
  • Prijs
    $30 en minder
  • Keuken
    Japans
  • Openingstijden
    ma, di, vr–zo 11:00 uur–23:00 uur w, do 11:00 uur–22:00 uur
  • Telefoonnummer
    (216) 464-7575
  • Website
    https://www.benihana.com/
  • Betalingsmogelijkheden
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Locatie
    23611 Chagrin Blvd, Cleveland, OH 44122
  • Wijk
    Beachwood
  • Kruispunt
    Between Richmond & Green Road
  • Parking details
    Privéterrein
  • Extra
    Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Uitgelicht in

Menu

Bekijk het menu op de website van het restaurant

Wat 1.908 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.8
3,8 gebaseerd op recente scores
  • 4,2Eten
  • 3,7Bediening
  • 3,6Sfeer
  • 3,3Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

Geliefd vanwege

  • Cleveland / Akron / Canton

    Kindvriendelijk

  • Cleveland

    Kindvriendelijk

1.908 Reviews

  1. John

    Pittsburgh

    1 recensie

    5.0

    1 recensie

    2 dagen geleden gegeten

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5
    It was entertaining as always and food was excellent as always

    Is dit nuttig?

  2. Shane

    New York City

    4 recensies

    2.0

    4 recensies

    6 dagen geleden gegeten

    1. Algeheel 2
    2. Eten 3
    3. Bediening 2
    4. Sfeer 1
    Upon coming to be seating we sat down and there were spots of grease on plates from dripping from the exhaust vents spoke to Mitchel our water and another person if we can get something to wipe it as it would be dripping on to our plates. Four of the plates at our table were dirty and needed new ones but this wasn’t the main issue. I don’t think guest want to have foreign things dripping in their food as they eat and for us to just get something to wipe it up you act like we’re asking for to much when we aren’t even asking you to clean it up even though it’s your restaurants lack of cleaning issue. Our waiter took our orders and 20 minutes later we received our drinks. When our Chef came out Chef Ron he was going over everyone’s order and Michale completely skipped putting my husbands order and messed up two other parties order too. Chef Rom had to go and fix it and took care of everyone’s order. My husband got steamed rice and Michael just for got about it and Ron had to keep telling him about it before he actually got it. Michael kept disappearing when guest wanted refills he was no where to be found Ron had to ask someone to get us refills and then Michael appears on his phone texting behind wall. Chef Ron carried this ship and if it wasn’t for him this would be a 0 . Food was good and Ron was fun and very caring and enjoyable. Please give him a raise and thank him for us! Some people should not be In this industry and Michael seems to be one of them. Won’t be back to this location again due to the second bad experience we’ve had.
    Benihana - Cleveland, OHReageerde 4 dagen geleden
    Thanks for the feedback, Shane! We're sorry to hear about your recent experience at Benihana - Cleveland. We understand the frustration caused by the issues you've mentioned, especially the missing orders and cleanliness of the restaurant. We apologize for the inconvenience caused. Your comments will be shared with our team to address and improve our service. We hope to have the opportunity to serve you again and provide a better experience.

    Is dit nuttig?

  3. Carol

    Cleveland / Akron / Canton

    7 recensies

    4.0

    7 recensies

    7 dagen geleden gegeten

    1. Algeheel 4
    2. Eten 5
    3. Bediening 5
    4. Sfeer 4
    Our chef, Stephanie, was INCREDIBLE!!! I wish we could request her for all of our future meals at Benihana.
    Benihana - Cleveland, OHReageerde 4 dagen geleden
    Hi Carol! Thank you so much for your kind words. We're thrilled to hear that you had an outstanding experience with our chef. It's always our goal to provide an unforgettable dining experience, and we're glad we hit the mark for you. We understand that your recent visit to Benihana - Cleveland didn't quite live up to the standard we strive for. We appreciate your feedback and it's something we'll certainly take into consideration as we continually work to improve our guest experience. We hope to have the opportunity to serve you again in the future and promise to strive for even greater perfection. Best regards, The Management Team

    Is dit nuttig?

  4. Mark

    vip

    Cleveland / Akron / Canton

    5 recensies

    3.0

    5 recensies

    Gegeten op 8 december 2024

    1. Algeheel 3
    2. Eten 4
    3. Bediening 1
    4. Sfeer 3
    We were seated at 720pm and didn’t get our first drink delivered till 8pm. We ordered at 730 and then just sat in dismay and disbelief for 30 mins waiting for waters to be delivered. No sorry or bill reduction offered. Service at this location is clearly not what customer deserve or expect
    Benihana - Cleveland, OHGereageerd op 9 december 2024
    Hello Mark! We're truly sorry to hear about your recent experience at Benihana - Cleveland. It's clear from your feedback that we didn't meet your expectations in regard to service timing and drink delivery. We always strive to provide our guests with a smooth dining experience, and it's clear we fell short during your visit. Your feedback is invaluable to us, and we will certainly address these issues to ensure a better experience for everyone in the future. We hope you'll give us another chance to show you the service and food experience we're known for. Best Regards, The Management Team

    Is dit nuttig?

  5. charles

    Cleveland / Akron / Canton

    1 recensie

    1.0

    1 recensie

    Gegeten op 4 december 2024

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    Too expensive for the price. And portions are not conducive to the price. Our cook was disrespectful towards our teens because they did not tip. He called them broke people.
    Benihana - Cleveland, OHGereageerd op 5 december 2024
    Thanks for the feedback, Charles! We're truly sorry to hear about your experience at Benihana - Cleveland. We strive to provide a pleasant dining environment and high-quality food, and it seems we fell short during your visit. We appreciate your feedback regarding the portions and the service. We're always looking to improve and your input helps us do that. We hope for an opportunity to serve you better in the future.

    Is dit nuttig?

  6. Lauren

    Cleveland / Akron / Canton

    1 recensie

    5.0

    1 recensie

    Gegeten op 29 november 2024

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 4
    Our favorite restaurant in the greater Cleveland area. This was the family’s special occasion restaurant when we were growing up and now that we are all over the country. It is a rare occasion that we can gather to go here. We were not disappointed! The food is consistently delicious. The service was top notch tonight as the restaurant was as quiet as we have ever seen it. Apparently the day after Thanksgiving is not as busy as Thanksgiving day as we were told the restaurant had 175 reservations. The chef show is the same as it has been for 30 years. It is fun for kids and adults who have never seen it. If in the area don’t miss the chance to eat here.
    Benihana - Cleveland, OHGereageerd op 2 december 2024
    Dear Lauren, thank you for your feedback and for choosing to dine with us. We're glad to hear you enjoyed your experience. Thank you for taking the time to leave us a review, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.

    Is dit nuttig?

  7. lashawna

    Fort Lauderdale

    1 recensie

    5.0

    1 recensie

    Gegeten op 28 november 2024

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 4
    We had a very entertaining dinner. Antwan, our chef was very charismatic and his food was delicious. If you request him, you won’t be disappointed.
    Benihana - Cleveland, OHGereageerd op 30 november 2024
    Thanks for the review, Lashawna! We're thrilled to hear that you had an enjoyable dinner at Benihana - Cleveland. It's great to know that you enjoyed our charismatic chef's food and found the overall value to be good. We appreciate your feedback and look forward to welcoming you back soon!

    Is dit nuttig?

  8. John

    Phoenix / Arizo

    1 recensie

    5.0

    1 recensie

    Gegeten op 28 november 2024

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5
    Our cook was Rick and he was outstanding The whole staff was very friendly and the place was so clean!! Everyone was so accommodating
    Benihana - Cleveland, OHGereageerd op 30 november 2024
    Dear John! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Cleveland. It's wonderful to know that our team made you feel welcome and that you appreciated the cleanliness of our restaurant. We understand that there might have been some value aspects that didn't quite meet your expectations and we sincerely apologize for that. We're always looking for ways to improve and your feedback is invaluable to us. We hope to see you again soon!

    Is dit nuttig?

  9. Fiona

    Cleveland / Akron / Canton

    1 recensie

    1.0

    1 recensie

    Gegeten op 27 november 2024

    1. Algeheel 1
    2. Eten 2
    3. Bediening 2
    4. Sfeer 1
    I love Benihana but this was the worst. Chicken was soo salty and dry. Everything arrived backwards (meal ended with being offered sauce!). And the chef told the table to tip him directly because although the wait staff is supposed to split the tip, they never do.
    Benihana - Cleveland, OHGereageerd op 30 november 2024
    Dear Fiona! Thanks for the feedback. We're sorry to hear that your recent visit to Benihana - Cleveland didn't meet your expectations. It's disappointing to hear that our dishes and service didn't hit the mark, especially with the chicken and the timing of the tip. We strive to provide a great dining experience, and it seems we fell short this time. We appreciate your comments and will use them to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team

    Is dit nuttig?

  10. Dystiny

    Cleveland / Akron / Canton

    1 recensie

    3.0

    1 recensie

    Gegeten op 26 november 2024

    1. Algeheel 3
    2. Eten 3
    3. Bediening 4
    4. Sfeer 1
    The atmosphere was very plain and simple, there’s brighter lighting and practically no Devore, between 2 people and not crazy portion sizes with a drink each and an appetizer of 6 dumplings it was over 200$ including tip. Not worth the money in my opinion service was good though.
    Benihana - Cleveland, OHGereageerd op 28 november 2024
    Hello, Dystiny! Thank you for your feedback. We're glad to hear that you found our service good, but we're sorry to hear that you found our atmosphere not as vibrant as you'd like. We strive to create a warm and inviting atmosphere for all our guests, and your comments will help us improve. We understand that our pricing and portion sizes did not meet your expectations and we sincerely apologize for that. We appreciate your feedback and will use it to improve our services. Best, The Management Team

    Is dit nuttig?

Veelgestelde vragen

Benihana - Cleveland, OH bezorgt in samenwerking met Postmates.

Benihana - Cleveland, OH heeft 3,8 sterren gekregen van 1908 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen
19:00
Vandaag 25 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Eetruimtes

Aanvullende informatie

  • Kruispunt
    Between Richmond & Green Road
  • Wijk
    Beachwood
  • Openingstijden
    ma, di, vr–zo 11:00 uur–23:00 uur w, do 11:00 uur–22:00 uur
  • Prijs
    $30 en minder
  • Keuken
    Japans
  • Stijl
    Een hapje eten
  • Dress code
    Smart casual
  • Parking details
    Privéterrein
  • Betalingsmogelijkheden
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Extra
    Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn
  • Website
    https://www.benihana.com/
  • Telefoonnummer
    (216) 464-7575
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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