Benihana - Columbus, OH

3.3

3,3

2792 reviews

$30 en minder

Japans

Een tafel reserveren

2 personen

18 dec 2024

19:00

Vandaag 32 keer gereserveerd

Geschikt voor groepen
Goed voor speciale gelegenheden
Bruisend

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

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Eetruimtes

Aanvullende informatie

Stijl
Een hapje eten
Prijs
$30 en minder
Keuken
Japans
Openingstijden
ma, di, vr–zo 11:00 uur–23:00 uur w, do 11:00 uur–22:00 uur
Telefoonnummer
(614) 436-3705
Website
https://www.benihana.com/
Betalingsmogelijkheden
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Locatie
8781 Lyra Drive, Columbus, OH 43240
Wijk
Polaris
Kruispunt
Polaris Parkway
Parking details
Privéterrein
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Wat 2.792 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.3

3,3 gebaseerd op recente scores

3,9Eten
3,2Bediening
3,3Sfeer
3Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

Geliefd vanwege

Columbus
Kindvriendelijk
Columbus
Geschikt voor groepen
Columbus
Kindvriendelijk
Columbus
Geschikt voor groepen

2.792 Reviews

HB
HolleyB
Cleveland / Akron / Canton
2 recensies
4.0
2 recensies
Gegeten op 28 december 2023
1. Algeheel 4
2. Eten 4
3. Bediening 4
4. Sfeer 4
ok okokokokokokok okokokok okokok okokokok okokok okok ok ok ok ok ok ok ok
Is dit nuttig?
S
Shonda
Columbus
4 recensies
5.0
4 recensies
6 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
I requested Jeremy as our chef and was exceptionally pleased with the food and service. He put on quite the show and, as usual was very cognizant of any allergies at the table. The food was superb!! This is our favorite place to dine out. I would highly recommend Benihana and Jeremy in particular for any occasion.
Benihana - Columbus, OHReageerde 3 dagen geleden
Hello, Shonda! Thank you for your wonderful review and high ratings! We're thrilled to hear that you enjoyed your dining experience with us, particularly the food and service. It's always our pleasure to accommodate our guests' dietary needs and preferences. We're delighted that you consider Benihana - Columbus your favorite place to dine out. Your recommendation means a lot to us and we look forward to serving you again soon. Best Regards, The Management Team
1 persoon vond dit nuttig
K
Kelli
vip
Columbus
34 recensies
5.0
34 recensies
Gegeten op 7 december 2024
1. Algeheel 5
2. Eten 4
3. Bediening 5
4. Sfeer 4
The food is very expensive. We spent $182 on 2 people and it was not worth it. The chef was entertaining however for that amount I would go to fine dining. The drink, Benihana Punch was very good. The food was good but small portions.
Benihana - Columbus, OHGereageerd op 9 december 2024
Hi Kelli! Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our Benihana Punch! However, we're sorry to hear that you found our food to be expensive and did not value the experience as much as you would have liked. We strive to provide delicious food and a memorable dining experience, and it seems we fell short this time. We appreciate your comments and will certainly take them into consideration as we continually strive to improve our services. We hope to have the opportunity to serve you again in the future and provide a better experience. Best regards, The Management Team at Benihana - Columbus
Is dit nuttig?
S
Shannon
Columbus
6 recensies
3.0
6 recensies
Gegeten op 6 december 2024
1. Algeheel 3
2. Eten 4
3. Bediening 2
4. Sfeer 3
Choy the chef was great! However, we weren’t seated until 20 minutes after our reservation time and we ordered an item to go when we placed our orders and it wasn’t placed by the server until after we finished eating causing additional wait time at the end of the evening.
Benihana - Columbus, OHGereageerd op 9 december 2024
Hello, Shannon! Thank you for your feedback and for choosing to dine with us at Benihana - Columbus. We're thrilled to hear that you enjoyed the choy chef! However, we're sorry to hear about the wait time you experienced during your visit. We understand how frustrating that can be and we're working on improving our seating and service times to ensure a more seamless dining experience for our guests. We appreciate your patience and hope to have the opportunity to serve you again soon. Best, The Management Team
Is dit nuttig?
S
Sherri
Columbus
1 recensie
5.0
1 recensie
Gegeten op 30 november 2024
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Our chef, Chul was so nice, so entertaining and a great cook. Food was amazing, as always. We love it here!
Benihana - Columbus, OHGereageerd op 2 december 2024
Dear Sherri, we are delighted to hear that you enjoyed your experience at our restaurant! We are thrilled that our chef made your visit special. Thank you for your kind words and for choosing to dine with us.
Is dit nuttig?
J
Jyoti
Columbus
4 recensies
1.0
4 recensies
Gegeten op 29 november 2024
1. Algeheel 1
2. Eten 3
3. Bediening 1
4. Sfeer 2
Waited an hour for the cook to come to our table , extremely disappointed at the service . Food was alright, if just took forever and kinda ruined my mood , probably will not be going there ever again
Benihana - Columbus, OHGereageerd op 2 december 2024
Dear Jyoti, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.
Is dit nuttig?
T
Theresa
Columbus
1 recensie
3.0
1 recensie
Gegeten op 27 november 2024
1. Algeheel 3
2. Eten 4
3. Bediening 2
4. Sfeer 2
The food takes good, but we were seated at least 20 min before anyone came to our table - and it only after I stopped someone that drink orders were taken. The service throughout the entire time was very slow and disorganized. We don't plan to return. The cost was too high for the level of service provided and the amount of food provided. The extra cost of $5.50/ person for a small bowl of fried rice instead of steamed was ridiculous.
Benihana - Columbus, OHGereageerd op 30 november 2024
Dear Theresa! Thanks for visiting us at Benihana - Columbus. We're sorry to hear about your experience, as it's not typical of our standards. We apologize for the delay in service and any confusion regarding the order. We also regret to hear that you found our pricing high. We strive to provide exceptional service and delicious food, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll reconsider and give us another chance to serve you better. Best regards, Benihana - Columbus Management Team
Is dit nuttig?
L
Lindsay
Columbus
9 recensies
1.0
9 recensies
Gegeten op 24 november 2024
1. Algeheel 1
2. Eten 3
3. Bediening 1
4. Sfeer 1
Spend your money elsewhere! We went to a birthday just six months ago and it was GREAT. Big downturn since then. The server and chef nailed all the orders but the service was slow and zero energy. You choose a steakhouse for the atmosphere! You pay a MUCH higher meal prices for the show! No show, no fun. Not a single employee smiled…except the bartender who was great. We made note of two birthdays twice in Open Table and three times to staff at the restaurant. They promised singing and desserts but didn’t deliver. The manager left halfway through our meal. There was no server, bartender, hostess or manager to ask about the singing and dessert. While the flavors were decent, the vegetable portion sizes were drastically reduced from six months ago. We won’t be back. Not the birthday experience we wanted at all.
Benihana - Columbus, OHGereageerd op 26 november 2024
Thanks for the feedback, Lindsay! We're truly sorry to hear about your disappointing experience at our restaurant, Benihana - Columbus. We take your comments about service speed and atmosphere very seriously and we apologize for falling short. We're glad you enjoyed the steak and dessert flavors, but it's clear we missed the mark on other aspects, including the service and atmosphere. We're committed to improving and hope for another chance to serve you better. Best, The Management Team
Is dit nuttig?
A
Aaron
Columbus
2 recensies
3.0
2 recensies
Gegeten op 24 november 2024
1. Algeheel 3
2. Eten 4
3. Bediening 2
4. Sfeer 1
Reservations for 7:30 pm not seated until 8:10 pm. Waited 20 minutes on drinks (beer). Waited 35 minutes on one sangria. Waitress delivered soup twice instead of soup and salad. Waited 1 hour and 15 minutes on habatchi cook. restaurant and cook were dirty. Food was good, and cook was polite and fiendly.
Benihana - Columbus, OHGereageerd op 26 november 2024
Thanks for the feedback, Aaron! We're sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating, especially when you have a reservation. We also apologize for the delay with your drinks and the mix-up with the habatchi. We take your comments seriously and will address these issues to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad to hear that you found the food good and our staff friendly. We hope to serve you again and provide a better experience.
Is dit nuttig?
B
Brandon
Columbus
2 recensies
1.0
2 recensies
Gegeten op 24 november 2024
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
My wife and I decided to make Benihana the last stop on our annual Christmas shopping date night. We have never been and thought it would be a special way to close out the night, and made reservations for that evening. When we arrived at the restaurant, they told us that they would seat us after ‘just a little wait’ - which was disconcerting since the restaurant seemed to be only at about half capacity. Although our server took our orders immediately, it was about 15 minutes before we got our drinks - then a half hour before we got soup, and a solid hour just for salads. At this point, our server mentioned that there were only two chefs and the we were ‘in line’ to have one cone to the table, and that there was a 17 top that required both of them at the same time. This meant that the 4 other tables (on our side of the restaurant) would have to wait until they had their service before the food would even be started. The evening devolved from there: - Why were we not called and told ahead of time that there was an issue? - Why did they continue seating people an hour from closing when the people that had been there for almost two hours hadn’t even been served yet? - Why did they not tell us when we were being seated that there was an issue? - Why was the waitress upset that she was the one that had to tell us there was a problem? - Why did I have to sit and listen to the manager whine about it only being his third day and that Benihana set him up for failure? - Why did my wife and I finally walk out of our service and have to end our night with fast food instead of the nice meal we had planned? Incredibly weak leadership - also the reason that they were short staffed. Outside of all of that, the restaurant was filthy. I do not remember the last time I had such a terrible time, but there isn’t enough love or money on earth to convince me to return.
Benihana - Columbus, OHGereageerd op 25 november 2024
Hey, Brandon! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Columbus. It's very disappointing to hear that your Christmas date night didn't go as planned, especially when we were only able to seat a small fraction of our guests. We understand how frustrating it must have been to wait for your service and feel apologetic about the inconvenience. We also regret any misunderstanding about the wait time. Your comments have been noted and will be addressed with our team to improve our service. We hope you'll give us another chance to make your next visit a better one.
Is dit nuttig?

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Benihana - Columbus, OH heeft 3,3 sterren gekregen van 2792 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

18 dec 2024

19:00

Vandaag 32 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Benihana - Columbus, OH

8781 Lyra Drive, Columbus, OH 43240

Eetruimtes

Aanvullende informatie

Kruispunt
Polaris Parkway
Wijk
Polaris
Openingstijden
ma, di, vr–zo 11:00 uur–23:00 uur w, do 11:00 uur–22:00 uur
Prijs
$30 en minder
Keuken
Japans
Stijl
Een hapje eten
Dress code
Smart casual
Parking details
Privéterrein
Betalingsmogelijkheden
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Website
https://www.benihana.com/
Telefoonnummer
(614) 436-3705
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Columbus, OH

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Wat 2.792 mensen zeggen

Reviews van gasten over dit restaurant

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