Benihana - Fort Lauderdale, FL

De reviews over Benihana - Fort Lauderdale, FL van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. OT

   OpenTable gast vip

   Miami17 recensies

   5.0

   Gegeten op 2 juli 2022

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Best Benihana in Miami
   

   Benihana - Fort Lauderdale, FLGereageerd op 25 juli 2022

   Dear Guest Thank you for leaving us positive feedback, come back soon!
   

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2. OT

   OpenTable gast

   Miami2 recensies

   5.0

   Gegeten op 10 mei 2021

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Gus was amazing!
   

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3. c

   charlesl

   Miami5 recensies

   5.0

   Gegeten op 21 juli 2018

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Wonderful evening
   

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4. OT

   OpenTable gast

   Orlando / Oost-2 recensies

   2.0

   Gegeten op 28 juni 2018

   1. Algeheel 2
   2. Eten 2
   3. Bediening 2
   4. Sfeer 2

   Wasn’t my best Benihana visit
   

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5. C

   Cathy

   Atlantisch Canada1 recensie

   1.0

   5 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 3

   The service was incredibly slow and our vegan friend had no main dish options despite checking the menu in advance. Very disappointing.
   

   Benihana - Fort Lauderdale, FLReageerde 3 dagen geleden

   Hello Cathy, we're truly sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We always aim to provide excellent service and delicious meals, and we regret that we fell short during your visit. We appreciate your feedback regarding the service speed and menu options, and we'll certainly look into these matters. We hope you'll give us another chance to serve you better in the future. Sincerely, The Management Team.
   

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6. OT

   OpenTable gast

   Fort Lauderdale13 recensies

   1.0

   6 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 4
   4. Sfeer 4

   Shame on you Benihana being short staffed specifically with your chefs. The poor server having good communication having to cover for the lack of staff. Had waited from 7:45 to 8:25 for a table that I had a reservation for and at 9 waiting still for a chef my family had to leave it was a school night. The server was the one to suffer because the chef never came.
   

   Benihana - Fort Lauderdale, FLReageerde 4 dagen geleden

   Dear Guest! We're truly sorry to hear about your recent experience at Benihana - Fort Lauderdale, FL. We understand how frustrating it can be to wait for service, especially on a busy night like Saturday. We apologize for the inconvenience caused by the lack of staff. We appreciate your understanding and patience. We're constantly working to improve our service and your feedback is invaluable in this process. We hope you'll give us another chance to provide a better dining experience for you and your family. Best regards, The Management Team
   

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7. OT

   OpenTable gast

   Fort Lauderdale5 recensies

   5.0

   6 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 3
   4. Sfeer 4

   Only issues was we didn’t get our soup, salad and appetizer before our main dish started to be cooked
   

   Benihana - Fort Lauderdale, FLReageerde 5 dagen geleden

   Dear Guest! Thank you for taking the time to share your experience with us. We're glad to hear that you found value in your visit. We apologize for the mix-up with your food, we'll ensure to improve our service to prevent such issues in the future. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Best, The Management Team at Benihana - Fort Lauderdale, FL
   

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8. S

   Sara

   Miami1 recensie

   5.0

   Gegeten op 7 maart 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   my favorite restaurant of all time. Great food ! our chef Greg was nothing but amazing willbe returning again really soon
   

   Benihana - Fort Lauderdale, FLReageerde 4 dagen geleden

   Thanks for the feedback, Sara! We're thrilled to hear that Benihana - Fort Lauderdale, FL is your favorite restaurant. It's wonderful to know that you enjoyed our food and found our chef to be amazing. We're looking forward to your next visit. See you soon!
   

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9. a

   angie vip

   Miami2 recensies

   1.0

   Gegeten op 6 maart 2025

   1. Algeheel 1
   2. Eten 4
   3. Bediening 1
   4. Sfeer 3

   We had 6:30pm Thursday night reservation for a party of 3, we arrived and had to wait 10 minutes which was not bad, we were seated for a the hibachi table. Our server did not greet us for another 15 minutes or so, when she arrived you could barely hear her talk, so mumbled her words. She took our drink order. Then disappeared for quite some time, brought our drinks, took our food order. It was not a crowded evening at all, maybe 8 tables were occupied. When she brought over our soup bowl, she placed on our dinner plate. Then the salad was brought out and again placed on our dinner plate. In our order two of us had the Specialty 6 course meal which included Green Tea, which was never mentioned or brought out. The cook was amazing, he started prepping the food, but then noticed he was placing the cooked food on our dinner plates that were holding the Soup and Salad that was brought over a serving tray. I said to someone walking by, if they can bring us new plates, becuase our server was no where to be seen. After eating, we all sat there for about 15 ish minutes and our server never came back. The other party at our table got up and walked to the front to request their check. Our meals included ice cream so we sat and wait. It was apparent that she was not coming back so we did the same. I had food left over food, so I needed a togo box. long story short, she was a horrible server. At the front when we requested our check she appeared, with her handle held device to check out. I mentioned to the Hostess the service was horrible, she asked why... i said LACK OF SERVICE. Not attentive at all, if it were a busy night then completely understanable... it was not.
   

   Benihana - Fort Lauderdale, FLReageerde 7 dagen geleden

   Hi Angie, We're really sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We strive to provide excellent service and it's clear we fell short during your visit. We understand how frustrating it can be when a service is slow, and we apologize for the inconvenience caused. We're also sorry to hear about the mix-up with your food orders and the lack of communication from our server. We assure you, we'll address these issues with our team to prevent them in the future. We hope you'll give us another chance to provide the quality experience you expected from us. Best, The Management Team
   

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10. M

    Mark

    Fort Lauderdale13 recensies

    3.0

    Gegeten op 3 maart 2025

    1. Algeheel 3
    2. Eten 3
    3. Bediening 1
    4. Sfeer 1

    Normally have a good time there, but this time it was not the best it could be. They seemed to have forgotten us and took over an hour for them to get our table going. The food which is typically ok seemed to have too much of butter or oil (not sure which), and left an after taste in my mouth. I will not be returning to this location
    

    Benihana - Fort Lauderdale, FLGereageerd op 4 maart 2025

    Thanks for the feedback, Mark. We're truly sorry to hear about your less than satisfactory experience at Benihana - Fort Lauderdale, FL. We strive to provide top-notch service and delicious food to all our guests, and it seems we fell short this time. We apologize for the delay and the quality of food. We value your feedback and will use it to improve our service. We hope you'll give us another chance to make it right. Best regards, The Management Team
    

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