Benihana - Lombard, IL

De reviews over Benihana - Lombard, IL van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. JS

   JoshSpectre

   Chicago1 recensie

   4.0

   Gegeten op 1 augustus 2020

   1. Algeheel 4
   2. Eten 3
   3. Bediening 4
   4. Sfeer 5

   Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
   

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2. MD

   MicaD

   Chicago3 recensies

   5.0

   Gegeten op 14 juni 2017

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Love Best Ever
   

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3. OT

   OpenTable gast vip

   Chicago2 recensies

   5.0

   Gegeten op 13 mei 2017

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Phenomenal!
   

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4. D

   Deanna

   Chicago2 recensies

   1.0

   1 dag geleden gegeten

   1. Algeheel 1
   2. Eten 2
   3. Bediening 1
   4. Sfeer 3

   I was very dissatisfied with both the food and the service. Our food order was forgotten about and made at the end. Our server (not the chef) was very rude and made the experience not enjoyable. I will not be returning.
   

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5. OT

   OpenTable gast

   Chicago1 recensie

   1.0

   2 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 4
   4. Sfeer 3

   The food is very overrated. I will stick to Chi-Tung
   

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6. M

   Margaret

   Chicago31 recensies

   5.0

   6 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   We love coming to Benihana with the family for our Birthdays and other special holidays.
   

   Benihana - Lombard, ILReageerde 5 dagen geleden

   Hi Margaret, We're thrilled to hear that you and your family love coming to Benihana - Lombard, IL for special occasions like your Birthdays! It's always a pleasure to make your celebrations memorable. We're glad you enjoyed our food and service. We look forward to serving you again soon. Best wishes, The Management Team
   

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7. C

   Claudia

   Los Angeles1 recensie

   2.0

   7 dagen geleden gegeten

   1. Algeheel 2
   2. Eten 3
   3. Bediening 1
   4. Sfeer 1

   Waited over an hour to be seated. I had a reservation at 7:15pm and wasn’t seated until 8:15. Food was alright, they didn’t give us green tea, or ice cream that came with our meal and just overall was not worth the wait. Also they charge more chicken fried rice but they don’t tell you!
   

   Benihana - Lombard, ILReageerde 6 dagen geleden

   Thanks for the feedback, Claudia. We're truly sorry to hear about your experience at Benihana - Lombard, IL. We understand how frustrating it can be to wait for a table, especially when you have a reservation. We also apologize if our service did not meet your expectations. We value your input and will certainly use it to improve our service and food quality. We hope you will give us another chance to provide a better dining experience. Best regards, Benihana - Lombard, IL Management Team
   

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8. A

   Amie vip

   Chicago3 recensies

   4.0

   7 dagen geleden gegeten

   1. Algeheel 4
   2. Eten 5
   3. Bediening 5
   4. Sfeer 4

   We always like Benihana, but were disappointed and quite annoyed that we had to wait more than 45 minutes for our 6:00 reservation.
   

   Benihana - Lombard, ILReageerde 6 dagen geleden

   Hello Amie, We're truly sorry to hear about your recent experience at Benihana - Lombard, IL. We understand how frustrating it can be to wait, especially when you have a reservation. We're glad to hear that you enjoyed the food and service, but we truly apologize for the delay. We'll certainly take your feedback into account and work on improving our reservation system. We hope to have the opportunity to serve you again in the future. Best regards, The Management Team
   

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9. OT

   OpenTable gast

   Chicago1 recensie

   1.0

   Gegeten op 8 maart 2025

   1. Algeheel 1
   2. Eten 2
   3. Bediening 1
   4. Sfeer 2

   Food was in very small portions! Paid $100 for one plate and didn’t even get half a steak! Food under seasoned and they charged for things that the menu states are included! We were rushed out! Sit, eat and go. Not worth it! Save your money.
   

   Benihana - Lombard, ILReageerde 6 dagen geleden

   Dear Guest! We're truly sorry to hear about your disappointing experience at our Benihana - Lombard, IL location. We take pride in our food and service, and it's disheartening to hear that we didn't meet your expectations. We appreciate your feedback about the portion sizes and the seasoning of our food, as it helps us to improve. We're also sorry about the rush you felt. We strive to provide a relaxing dining experience for our guests, and we regret that we fell short during your visit. Your feedback is valuable to us and will be taken into consideration as we continually work to improve. We hope you'll give us another chance to provide you with the quality experience you expected. Best, The Management Team
   

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10. R

    Ronald vip

    Chicago1 recensie

    5.0

    Gegeten op 6 maart 2025

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 3

    Chef Augustin is the best! Well done for all courses on my birthday dinner.
    

    Benihana - Lombard, ILReageerde 6 dagen geleden

    Hi Ronald, we're thrilled to hear that you had a memorable birthday dinner at Benihana - Lombard, IL! It's wonderful to know that you enjoyed all the courses, especially the chef's selection. We're always here to make your special occasions even more memorable. We noticed that you rated our value a bit lower, and we appreciate your feedback. We strive to provide the best experience for our customers and will take your comments into account. Thank you for your kind words and we look forward to serving you again soon. Best, The Management Team
    

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