Benihana - Mall of America, MN

De reviews over Benihana - Mall of America, MN van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. OT

   OpenTable gast

   Minneapolis - S13 recensies

   5.0

   Gegeten op 15 juni 2019

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Wonderful!
   

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2. JM

   JamieM vip

   Minneapolis - S28 recensies

   5.0

   Gegeten op 11 juni 2019

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Best hibachi
   

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3. S

   Sabdelhadi

   Chicago5 recensies

   1.0

   Vandaag gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 1

   Absolutely horrible. Not only was the service and food subpar, but the floors were disgusting. There was salad everywhere. They messed up so many orders at our table. We just wanted to get out and the manager talks to you like you’re an idiot. This won’t set the tone for our trip so don’t let it ruin yours
   

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4. S

   Sabrina

   Kansas City / K1 recensie

   5.0

   1 dag geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Everything was more than amazing! The service was excellent and the food was 10/10
   

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5. L

   Le Fancia

   Minneapolis - S1 recensie

   1.0

   2 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 1

   On Friday 21st of March, I scheduled a reservation for 2 at the Mall of America location. On Saturday I arrived at Benihanna at 1:45 PM with my plus one. My reservation was for 2 PM. The front desk associate said to wait until 2 PM and that is when she can check us in. I stood outside for 15+ minutes. The time went by and I returned inside the restaurant at the front desk and asked about my reservation she said they'll get back to me shortly. I stood there waiting for 5-6 minutes, remembering a reservation was made. A few persons came after me and were already appointed a table. Now the associate appointed myself along with a family of 4-6 at a table. My first thought was that she would take the family to their table and then we'll go to ours. NO! She offered us to sit with a random family, I felt offended. First of all, I do not want to intrude on these people's evening and secondly, I had booked a reservation for 2 the previous day. So why was it that I couldn't be seated at my table? NO REASON! I asked the associate if there was any other available table or the bar her response was no. I explained to her that we had booked a reservation at the bar. Come to find out they don't accept reservations at the bar online! Now I had already booked it. This was my FIRST and will be my LAST time here. I NEVER leave reviews but today's service was atrocious not even a CHILD would accept it.
   

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6. R

   Renee

   Unspecified1 recensie

   5.0

   6 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Fabulous experience! Steak, chicken and shrimp was melted in your mouth and full of flavor. Frozen cocktails and beer were amazing! The staff was very happy to accommodate my dairy allergy and cooked my food off to the side of the grill or gave me my portion before putting real butter on the food. I so very much appreciated that and that in itself made my night and my tummy very happy! Guillermo was our chef. Again...outstanding show, awesome personality and food cooked to perfection! Jack was our server. Great whenever we had questions. Awesome personality. Excellent through and through and was on top of any and all needs we and the other guests at our table had!
   

   Benihana - Mall of America, MNReageerde 3 dagen geleden

   Dear Renee, Thank you so much for your wonderful review! We’re thrilled to hear that you had such an amazing experience. It’s fantastic that you enjoyed the steak, chicken, and shrimp, and we’re especially happy that we could accommodate your dairy allergy. It’s our goal to make sure everyone feels safe and satisfied with their meal! Guillermo and Jack will be so excited to hear the kind words you’ve shared about them. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back soon!
   

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7. S

   Serena

   Minneapolis - S5 recensies

   4.0

   7 dagen geleden gegeten

   1. Algeheel 4
   2. Eten 4
   3. Bediening 3
   4. Sfeer 3

   Overall good- didn’t get ice cream but not the end of the world!
   

   Benihana - Mall of America, MNReageerde 5 dagen geleden

   Thanks for the feedback, Serena! We're glad you had a good experience. Sorry to hear you missed out on the ice cream—hopefully, you'll get to try it next time! We appreciate your support and look forward to seeing you again soon.
   

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8. N

   Nichole

   Minneapolis - S1 recensie

   3.0

   7 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 5
   3. Bediening 4
   4. Sfeer 4

   We had an almost $35 service charge for our table on top of our food and drink prices and tax. This is illegal in MN starting January 1, 2025. When we stated this we were told it was for the experience. Again I said that should be reflected in the prices not as a charge but had to pay it anyway.
   

   Benihana - Mall of America, MNReageerde 5 dagen geleden

   Hi Nichole, thanks for sharing your feedback. We appreciate your concerns regarding the service charge and understand how it can be confusing. We're continuously working to enhance our guest experience and will take your thoughts into consideration. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website.
   

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9. OT

   OpenTable gast

   Minneapolis - S1 recensie

   4.0

   Gegeten op 16 maart 2025

   1. Algeheel 4
   2. Eten 4
   3. Bediening 4
   4. Sfeer 4

   Good meal but menu was more complicated than other hibachi restaurants we’ve been too. More expensive too. The veggies were just onions, mushrooms and zucchini all served separately instead of a nice serving of mixed veggies to go with your whole meal. Made the value seem not as great, in my opinion.
   

   Benihana - Mall of America, MNReageerde 6 dagen geleden

   Dear Guest, Thank you for your feedback! We're glad you enjoyed your meal but understand your concerns about the menu and pricing. We strive to provide high-quality ingredients and a unique hibachi experience, but we appreciate your perspective on the vegetable selection and value. Your input helps us improve, and we’ll take it into consideration. We hope you’ll give us another chance to provide a more satisfying experience in the future!
   

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10. S

    Shelle vip

    Minneapolis - S10 recensies

    5.0

    Gegeten op 16 maart 2025

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5

    our service was amazing. Sadly, there was a table next to us were the woman was quite rude… But our server handled it like a champ! Thank you guys for all you do.
    

    Benihana - Mall of America, MNReageerde 7 dagen geleden

    Dear Shelle, Thank you for your kind words! We're thrilled to hear that you had amazing service and that our team handled the situation professionally. While we can't always control the behavior of other guests, we strive to ensure every visit is enjoyable. Your support means a lot, and we appreciate you taking the time to share your experience. We look forward to serving you again soon! 😊🍽️
    

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