Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

De reviews over Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. OT

   OpenTable gast

   Orlando / Oost-1 recensie

   5.0

   Gegeten op 9 september 2022

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 3

   Best hibachi. Delicious!
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLGereageerd op 3 oktober 2022

   Dear Guest Thank you for leaving us positive feedback, come back soon!
   

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2. OT

   OpenTable gast vip

   Las Vegas2 recensies

   3.0

   Gegeten op 24 december 2021

   1. Algeheel 3
   2. Eten 3
   3. Bediening 3
   4. Sfeer 3

   Took over 2 hrs!
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLGereageerd op 30 december 2021

   Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
   

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3. OT

   OpenTable gast

   Orlando / Oost-2 recensies

   5.0

   Gegeten op 11 september 2019

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Just amazing
   

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4. M

   Matt

   Unspecified2 recensies

   1.0

   2 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 1

   terrible terrible terrible made a reservation and waited 45min past our reservation and then left. what a joke, don’t even bother
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLReageerde 1 dag geleden

   Dear Matt, We’re truly sorry for your frustrating experience. Waiting 45 minutes past your reservation time is unacceptable, and we deeply apologize for the inconvenience and disappointment this caused. We strive to honor all reservations and provide timely, attentive service, and it’s clear we fell short during your visit. Your feedback is important, and we’ll investigate what went wrong to ensure it doesn’t happen again. We appreciate you sharing your experience and hope you might consider giving us another chance in the future.
   

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5. f

   felix

   Washington, D.C11 recensies

   1.0

   2 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 2
   4. Sfeer 2

   It was not what I expected. The food was not seasoned and the cook took too long to cook the portions. Each portion was cooked and put on our plates and served too far apart. The atmosphere was too loud which was expected due to the location. The cook was not experienced. Did not serve the sauces or condiments til after. Not a great experience.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLReageerde 1 dag geleden

   Dear Felix, We’re truly sorry your experience didn’t meet your expectations. We appreciate your feedback, as it helps us improve. We apologize for the seasoning, cooking delays, and timing issues with your meal—this isn’t the standard we aim for. We’ll address your concerns with our kitchen team to ensure better timing and quality in the future. We also regret that the atmosphere and service didn’t enhance your experience. Thank you for sharing your thoughts, and we hope you might give us another chance to provide a much-improved dining experience.
   

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6. S

   Sean

   Wisconsin1 recensie

   3.0

   5 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 4
   3. Bediening 4
   4. Sfeer 3

   Hour wait with a reservation. They know how to take a reservation, just not how to hold it. The holding is the key part.
   

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7. B

   Brian

   Tampa / West-Ce2 recensies

   5.0

   6 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   We had an excellent meal last night! Our server Neyaeh was great. She helped answer questions, was very polite, and made sure we had everything we requested. Our chef Rezha was by far the best Benihana we have ever had. We have eaten at many Benihana restaurants, but this was our best tasting meal ever. The steak, chicken, shrimp, and scallops were all cooked to perfection and had just the right amount of seasoning. We didn't even need to use nay sauces because the food tasted so good without it!
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLReageerde 4 dagen geleden

   Dear Brian, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you had an excellent meal and that both Neyaeh and Chef Rezha made your visit so special. It’s wonderful to know that this was your best Benihana experience yet—we’ll be sure to pass along your compliments to the team! We truly appreciate your recognition of our staff and leadership. Your feedback means a lot to us, and we hope to welcome you back again soon for another outstanding meal. Best regards, Ron & The Management Team
   

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8. OT

   OpenTable gast vip

   Washington, D.C3 recensies

   2.0

   7 dagen geleden gegeten

   1. Algeheel 2
   2. Eten 2
   3. Bediening 2
   4. Sfeer 1

   Crowded. Noisy. Expensive. Kids screaming. To be avoided. Lost its luster.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLReageerde 4 dagen geleden

   Dear Guest, We’re sorry to hear that your recent experience didn’t meet your expectations. We strive to create a lively and enjoyable atmosphere, but we understand that the noise and crowd can be overwhelming at times. We also regret that you felt the experience didn’t reflect the quality we aim to deliver. Your feedback is important, and we’ll take it into consideration as we work to improve. We hope you might give us another chance in the future. Thank you for sharing your thoughts. Best regards,
   

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9. A

   Amanda

   Tampa / West-Ce5 recensies

   3.0

   Gegeten op 10 maart 2025

   1. Algeheel 3
   2. Eten 3
   3. Bediening 2
   4. Sfeer 2

   I think they are understaffed. Our reservation was for 9 pm on a Sunday. We got seated around 9:35 and it wasn’t busy at all. We didn’t get drinks for another 30 min. And didn’t start getting any food (soup, salad, etc) until almost 10:30. The cook was nice, but seemed a little tired, possibly overworked. One person in our party never got the white rice she ordered. The food was good though, once we got it. People go to the hibachi restaurants not only for the food, but for the experience. And our experience was long and a bit boring.
   

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   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLReageerde 7 dagen geleden

   Hello Amanda, Thank you for your feedback. We're sorry to hear that your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, didn't meet your expectations. We understand that waiting and receiving food separately can be frustrating, and we apologize for the delay in serving your orders. We also regret that the service didn't meet your expectations. We're glad to hear you enjoyed the food, but we understand that the overall experience was lacking. Your comments will be taken into consideration as we strive to improve our services. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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10. OT

    OpenTable gast

    Cancun1 recensie

    3.0

    Gegeten op 10 maart 2025

    1. Algeheel 3
    2. Eten 5
    3. Bediening 1
    4. Sfeer 4

    We Walter more than 1hour to the cooler come to the table. The server desapiered
    

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLReageerde 7 dagen geleden

    Dear Guest! Thanks for visiting us at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. We're sorry to hear about the long wait you experienced. We understand how frustrating that can be and we apologize for any inconvenience it caused. We're glad to know you enjoyed the food and found good value in your experience. Your feedback is important to us and we'll ensure your future visits are more enjoyable. We hope to see you again soon.
    

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