Benihana - Plano, TX

De reviews over Benihana - Plano, TX van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. ND

   NatalieDionne

   South Carolina5 recensies

   5.0

   Gegeten op 16 november 2020

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Love love love! Best hibachi in DFW.
   

   Is dit nuttig?

2. V

   Vero

   Dallas1 recensie

   5.0

   Gegeten op 31 augustus 2020

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   I was wonderful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
   

   1 persoon vond dit nuttig

3. J

   Jahangir

   Dallas15 recensies

   5.0

   Gegeten op 12 december 2018

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Wonderful eve
   

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4. MS

   MelissaS vip

   Dallas6 recensies

   3.0

   2 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 3
   3. Bediening 3
   4. Sfeer 2

   Service was good. Prices high compared to quality of food.
   

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5. G

   George

   Dallas2 recensies

   4.0

   2 dagen geleden gegeten

   1. Algeheel 4
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Delicious food and generous portions. Wait staff is efficient and personable. Hibachi chef is funny and engaging. Split the dual lunch portion for 2 people for a great value that you might be able to actually finish
   

   Benihana - Plano, TXReageerde 1 dag geleden

   Dear George, Thank you for your wonderful review! We’re so glad you enjoyed the delicious food, generous portions, and the fun, engaging experience with our hibachi chef. It’s great to hear that you found value in sharing the dual lunch portion—it’s definitely a great way to enjoy a satisfying meal! We appreciate your kind words and hope to welcome you back again soon for another fantastic dining experience. Best regards, The Management Team
   

   Is dit nuttig?

6. B

   Barbara

   Dallas4 recensies

   2.0

   4 dagen geleden gegeten

   1. Algeheel 2
   2. Eten 2
   3. Bediening 2
   4. Sfeer 2

   I used to love this restaurant but no more. So rushed - was in and out in an hour. Used to be a dinner with a show. Not a great waitress or hibachi cook experience. So sad - won’t be back - $270 for 2 adults, 3 kids and one glass of wine.
   

   Benihana - Plano, TXReageerde 2 dagen geleden

   Thanks for the feedback, Barbara. We're sorry to hear that your recent experience at Benihana - Plano, TX didn't live up to the standards you've come to expect from us. We understand that the pace and the feeling of being rushed are not ideal for a relaxed, enjoyable dining experience. We also regret that the hibachi cook and service experience didn't meet your expectations. We appreciate your comments and will use them to improve. We hope you'll reconsider and give us another chance to make it right in the future. Best, The Management Team
   

   Is dit nuttig?

7. R

   Rina

   Chicago2 recensies

   2.0

   4 dagen geleden gegeten

   1. Algeheel 2
   2. Eten 1
   3. Bediening 3
   4. Sfeer 2

   I had ordered the meat and shrimp combo and was not pleased with the food; it lacked flavor esp. the fried rice! The meat was tough and although it was supposed to be meat and shrimp combo, they skimmed on the shrimp. This place is overrated! Sorry, I will not be back!
   

   Benihana - Plano, TXReageerde 2 dagen geleden

   Thanks for the review, Rina. We're sorry to hear that your experience at Benihana - Plano, TX, didn't meet your expectations. It's disappointing to hear that our fried rice and meat lacked flavor. We always aim to deliver a great experience, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve. We hope you reconsider and give us another chance to impress you. - The Management Team
   

   Is dit nuttig?

8. K

   Kathy vip

   Dallas40 recensies

   4.0

   5 dagen geleden gegeten

   1. Algeheel 4
   2. Eten 3
   3. Bediening 3
   4. Sfeer 4

   Normally, I love Benihana's. We always receive a birthday coupon of $30 to defray the cost. But this year, the prices were a surprise. The price of the Samurai Treat went up from $45.90 to $50.00 and the Land and Sea meal went from $46.20 to $50.50. The chicken fried rice is now a whopping $7 per serving! And the chef who cooked our food burnt everything. The colossal shrimp was overcooked and my filet was burnt and NOT medium; who wants to pay $50 for overcooked food! The server even spilled the soup on my husband and I. He did apologize, but they should have shaved off some of the price. We won't be going back until the prices drop or they increase the amount of the birthday coupon. Very disappointing!
   

   Benihana - Plano, TXReageerde 2 dagen geleden

   Dear Kathy! We're sorry to hear that your recent visit didn’t meet expectations. We understand that price increases can be frustrating, and we regret that your meal and service fell short. Overcooked food and spills are not the experience we strive to provide. We appreciate your feedback and will share it with our team to improve both quality and service. Your loyalty means a lot to us, and we hope you'll give us another chance in the future to provide the experience you expect and deserve.
   

   Is dit nuttig?

9. E

   Emily

   Tahoe / Reno Re1 recensie

   3.0

   5 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 4
   3. Bediening 2
   4. Sfeer 4

   Decent food, chef was very kind. Long greet time and waiter made some offensive remarks… trying to be funny. I don’t think I’ll be back.
   

   Benihana - Plano, TXReageerde 3 dagen geleden

   Hi Emily, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food at Benihana - Plano, TX. However, we're truly sorry to hear about the wait time and the perceived humor from our waiter. We aim to provide a friendly and welcoming atmosphere for all our guests, and it seems we fell short in your case. We appreciate your feedback and will certainly use it to improve our service. We hope you'll reconsider and give us another chance to serve you better. Best regards, Benihana - Plano, TX Management Team
   

   Is dit nuttig?

10. AB

    AubreyBartel18

    Dallas1 recensie

    1.0

    6 dagen geleden gegeten

    1. Algeheel 1
    2. Eten 5
    3. Bediening 1
    4. Sfeer 2

    Twilah sucked. Made it a horrible experience. Barely came around.
    

    Benihana - Plano, TXReageerde 4 dagen geleden

    Thanks for the feedback, Aubrey. We're sorry to hear that your experience at Benihana - Plano, TX didn't meet your expectations. We strive to provide excellent food and service to all our guests and it seems we fell short this time. We appreciate your honest feedback and will use it to improve. We hope you'll give us another chance to make it right. Thanks again for your feedback.
    

    Is dit nuttig?