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Benihana - Plymouth Meeting, PA, Plymouth Meeting, PA

Benihana - Plymouth Meeting, PA

3.2
3,2
2564 reviews
$30 en minder
Japans

Een tafel reserveren

2 personen
19:00
Vandaag 74 keer gereserveerd
  • Geschikt voor groepen
  • Goed voor speciale gelegenheden
  • Kindvriendelijk
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Bezorg- of afhaalmaaltijden bestellen

Eetruimtes

Aanvullende informatie

  • Stijl
    Een hapje eten
  • Prijs
    $30 en minder
  • Keuken
    Japans
  • Openingstijden
    ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
  • Telefoonnummer
    (610) 832-5924
  • Betalingsmogelijkheden
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Wijk
    Plymouth Meeting
  • Kruispunt
    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
  • Parking details
    Openbaar parkeerterrein
  • Public transit
    Septa Bus Routes include 27, 98 and the L bus.
  • Extra
    Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Aanbiedingen

  • $39 TASTE OF BENIHANA

    Meerdere datums beschikbaar
    zo - do - 11:00 - 15:00, 15:00 - 22:00,vr - za - 11:00 - 15:00, 15:00 - 23:00
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
    $39 TASTE OF BENIHANA foto
  • NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS!

    alleen 22 feb 2025
    Celebrate National Margarita Day on Saturday, February 22, with $8 Rocky’s Margaritas, available all day, open to close! Crafted with Altos Plata Tequila, Combier d’Orange, organic agave nectar, yuzu, and Grand Marnier, enjoy your margarita in five bold flavors: Traditional | Mango | Passion Fruit | Strawberry Dine-in only. Tax and gratuity not included. Cannot be combined with other offers.
    NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS! foto
  • WAGYU OF THE WORLD MENU

    Meerdere datums beschikbaar
    zo - do - 11:00 - 15:00, 15:00 - 22:00,vr - za - 11:00 - 15:00, 15:00 - 23:00
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU foto

Wat 2.564 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.2
3,2 gebaseerd op recente scores
  • 3,8Eten
  • 3,2Bediening
  • 3,3Sfeer
  • 3,1Prijs-kwaliteitverhouding

GeluidRedelijk rustig

Geliefd vanwege

  • Philadelphia County

    Kindvriendelijk

  • Voorsteden West

    Kindvriendelijk

  • Voorsteden West

    Geschikt voor groepen

2.564 Reviews
  1. Taniya

    Atlantic City /

    3 recensies

    1.0

    3 recensies

    Vandaag gegeten

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    If I could give this location zero stars I would. For context I did book a reservation on Friday February 14th - so I was already prepared to be patient and expect some delays when it came to being seated, serviced, and eating but this location on this specific night was just 100% out of control, understaffed, and unprepared for there SCHEDULED RESERVATIONS. Our reservation was for 9:00pm. we areived at 8:50pm. When we walked in the check-in/waiting area was over packed, loud, unorganized, and chaotic. It was so many people that it took 20 minutes to check in (Our check-in time was 9:10pm) Shortly after checking in the manager began to call reservations by name to be seated. By this time it is 9:30pm and our name was not called - after asking the manager why not we were told that they were seating "8:00pm reservations" We than sat and waited til a little after 10:00pm to eventually be called and seated. The host would sit 2-3 tables at a time. We sat at the table for 20 minutes before we received our menus. Then it took 10 more minutes before someone a lady came out and took our orders for our drinks and appetizers. So this is around 10:30pm. Before leaving she states they only have 2 people working at the bar and that is causing all of the delay in the restaurant... We didnt receive our drinks (not our appetizers or main course ordered) until 11:17pm. Meanwhile during all of this 1/3 tables that was seated at the same time as us already had there drinks, alcoholic drinks, appetizers, main course, and there chef was finishing up his show) My partner and I decided to leave ruining our night on Valentines Day. When we were leaving at 11:20pm they were seating 10:00pm reservations. They are scheduled to close at 11:00pm. This location needs to fire everyone starting at the top going down and create a fresh start to ensure proper management, reservations, and customer service. They were obviously overbooked and the managers were not on the same page! DONT COME HERE!!!!!

    Is dit nuttig?

  2. Stacie

    Washington, D.C

    2 recensies

    1.0

    2 recensies

    1 dag geleden gegeten

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    Had a 5:45 reservation. We were seated in the back near the drafty exit door. At 6:30 we had not received anything, not even water. Complained to management and we received water. By 6:45 we hadn’t received anything else. Complained to management who apologized. We left.
    Benihana - Plymouth Meeting, PAHeeft vandaag gereageerd
    Hey Stacie, We're really sorry about your recent experience at Benihana - Plymouth Meeting, PA. We understand how frustrating it can be to wait, especially for such a special occasion. We sincerely apologize for the inconvenience caused and we're committed to make sure it doesn't happen again. We appreciate your patience and understanding and we hope to serve you better in the future. Best, The Management Team

    Is dit nuttig?

  3. Tara

    vip

    Philadelphia

    1 recensie

    3.0

    1 recensie

    1 dag geleden gegeten

    1. Algeheel 3
    2. Eten 3
    3. Bediening 3
    4. Sfeer 3
    Although it was not crowded when we got there, we still waited approximately 1 hour and 50 minutes to get our food. This was unacceptable to my cranky, eight-year-old who was starving. Also not great for the adults. 

    Is dit nuttig?

  4. Jessica

    Philadelphia

    1 recensie

    5.0

    1 recensie

    Gegeten op 4 februari 2025

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 3
    Back to the old Benihana experience I’m used to! Great food and service. It struggled a bit the last couple of years which seemed to be due to a staffing shortage, but that seems to have been resolved.
    Benihana - Plymouth Meeting, PAGereageerd op 5 februari 2025
    Hello Jessica, Thank you for your wonderful review and for choosing to dine with us at Benihana - Plymouth Meeting, PA. We're thrilled to hear that you enjoyed our food and service, as we strive to provide the best for our valued guests like you. We're sorry to hear that you felt the service has been a bit lacking in the past. We're also taking note of your feedback regarding our staffing situation. Rest assured, we're working diligently to resolve these issues and ensure a seamless dining experience for our guests. We look forward to welcoming you back soon. Best Regards, The Management Team

    Is dit nuttig?

  5. OpenTable gast

    Philadelphia

    6 recensies

    3.0

    6 recensies

    Gegeten op 2 februari 2025

    1. Algeheel 3
    2. Eten 5
    3. Bediening 1
    4. Sfeer 3
    Food is always good. Service is always painfully slow. They are under staffed and under trained all the time and it shows. We have been going to Benihana for years and we know ahead of time to expect a 3 hour meal. Corporate really needs to better train the staff. It’s not a 1 time experience of bad service. It’s the same repeat service for the last 5 years. Expect to wait an extra 15-30 minutes to be seated from your reservation time. Once seated no one will come to your table not even to give you a glass of water until you get up and ask the manager for a waiter or waitress. We had a 5:30 reservation. Sat down at 6:00pm. At 7:15 we only had salad and soup on the table. I had to get up and ask for water 3 times. The alcoholic drinks that the nice people sitting at our table ordered came out around 7:40pm. Once the chef arrived the meal did move along at normal pace. I had to get up and ask the manager for the check and we still had to wait 10 minutes to get it. We love the food at Benihana which is why we torture ourselves with the same inadequate service every visit. We have tried some other teppanyaki style restaurants but the food at Benihana is best. They always give us a discount off our bill or a gift card to a future visit every time. We do not ask for this. We didn’t even complain that much this visit. The manager always proactively offers it due to the poor service. They know the service is bad. I hope corporate is reading this. They just need some extra staff and better training and Benihana could really be a GREAT experience. They could probably have a whole extra seating but due to the extremely slow service I’m fairly certain they miss out greatly reducing profits. I always tip at least 20% even when service is bad as I know this is their livelihood and I am not sure who is to blame but it sure does make it hard to do that here. We will continue to visit hoping for that better service experience! PLEASE SURPRISE ME NEXT TIME!
    Benihana - Plymouth Meeting, PAGereageerd op 5 februari 2025
    Dear Guest! Thank you for your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear about your experience with our service. It's not typical of our standards, and we're sorry to hear that you felt it wasn't up to par. We take your comments seriously and will work on improving our service. We truly value your patronage and look forward to providing a better experience on your next visit. Best, Benihana - Plymouth Meeting, PA Management Team

    Is dit nuttig?

  6. Christian

    Philadelphia

    3 recensies

    5.0

    3 recensies

    Gegeten op 2 februari 2025

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5
    Had a great time, food was amazing and the  chef was very entertaining. It was very welcoming experience from the moment I walked in.
    Benihana - Plymouth Meeting, PAGereageerd op 5 februari 2025
    Hello Christian, We're thrilled to hear that you had a great time at Benihana - Plymouth Meeting, PA! It's wonderful to know that you enjoyed our food and the  chef's performance. We strive to create memorable experiences for our guests and it's heartwarming to hear that we succeeded. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon! Best, The Management Team

    Is dit nuttig?

  7. Brandi

    vip

    Philadelphia

    6 recensies

    5.0

    6 recensies

    Gegeten op 1 februari 2025

    1. Algeheel 5
    2. Eten 4
    3. Bediening 5
    4. Sfeer 4
    Our server Drew (Andrew) & chef MD (Mohammed) were both wonderful.
    Benihana - Plymouth Meeting, PAGereageerd op 5 februari 2025
    Hi Brandi, Thank you for taking the time to leave us this review. We're thrilled to hear that you had a wonderful experience at Benihana - Plymouth Meeting, PA. It's great to know that our team was able to provide you with excellent service. We noticed that you rated our food a bit lower and we appreciate your feedback. We're always striving to improve and we'll certainly take your comments into consideration. We hope to see you again soon for another wonderful dining experience. Best regards, The Management Team

    Is dit nuttig?

  8. Desiree

    vip

    Philadelphia

    1 recensie

    1.0

    1 recensie

    Gegeten op 26 januari 2025

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    Awful experience! We waited over an hour snd never made it to our table
    Benihana - Plymouth Meeting, PAReageerde 7 dagen geleden
    Thanks for the review, Desiree. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We strive to provide excellent service and it's clear we fell short during your visit. We understand how frustrating that can be and we sincerely apologize for the inconvenience. We hope you'll give us another chance to show you the quality of service we're known for. Thank you for your feedback.

    Is dit nuttig?

  9. Fran

    Philadelphia

    2 recensies

    1.0

    2 recensies

    Gegeten op 26 januari 2025

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    Left at 815. 45 minutes after my reservation time as I was yet to be seated. Making a reservation means nothing at this place
    Benihana - Plymouth Meeting, PAGereageerd op 27 januari 2025
    Hi Fran, We're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's not the standard we aim to provide. We understand how frustrating this must have been and we're truly sorry for the inconvenience caused. Your feedback is important to us and we assure you that we're taking your comments into serious consideration as we work on improving our reservation system. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team

    Is dit nuttig?

  10. Bonnie

    Baltimore / Mar

    21 recensies

    3.0

    21 recensies

    Gegeten op 25 januari 2025

    1. Algeheel 3
    2. Eten 2
    3. Bediening 5
    4. Sfeer 5
    Everyone was really nice, but it was super slow and the food was way too salty and covered in butter.
    Benihana - Plymouth Meeting, PAGereageerd op 27 januari 2025
    Thanks for the review, Bonnie. We're glad to hear that you enjoyed our service at Benihana - Plymouth Meeting, PA. We're sorry to hear that your experience was slower than expected and that the food was not up to your expectations. We appreciate your feedback and will certainly take it into consideration as we strive to improve our food quality and speed of service. We hope to serve you again soon.

    1 persoon vond dit nuttig

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Benihana - Plymouth Meeting, PA heeft 3,2 sterren gekregen van 2564 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen
19:00
Vandaag 74 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, PA 19462

Eetruimtes

Aanvullende informatie

  • Kruispunt
    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
  • Wijk
    Plymouth Meeting
  • Openingstijden
    ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
  • Prijs
    $30 en minder
  • Keuken
    Japans
  • Stijl
    Een hapje eten
  • Dress code
    Smart casual
  • Parking details
    Openbaar parkeerterrein
  • Public transit
    Septa Bus Routes include 27, 98 and the L bus.
  • Betalingsmogelijkheden
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Extra
    Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn
  • Telefoonnummer
    (610) 832-5924
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Privacybeleid
  • Gebruiksvoorwaarden
  • Impressum
  • Cookies en op interesse gebaseerde advertenties
  • Cookievoorkeuren
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