Benihana - Plymouth Meeting, PA

3.7

3,7

2528 reviews

$30 en minder

Japans

Een tafel reserveren

2 personen

23 nov 2024

19:00

Vandaag 18 keer gereserveerd

Goed voor speciale gelegenheden
Geschikt voor groepen
Kindvriendelijk

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

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Eetruimtes

Aanvullende informatie

Stijl
Een hapje eten
Prijs
$30 en minder
Keuken
Japans
Openingstijden
ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
Telefoonnummer
(610) 832-5924
Website
https://www.benihana.com/
Betalingsmogelijkheden
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Locatie
508 W Germantown Pike, Plymouth Meeting, PA 19462
Wijk
Plymouth Meeting
Kruispunt
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Openbaar parkeerterrein
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Wat 2.528 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.7

3,7 gebaseerd op recente scores

4Eten
3,7Bediening
3,9Sfeer
3,5Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

Geliefd vanwege

Philadelphia County
Kindvriendelijk
Voorsteden West
Kindvriendelijk
Voorsteden West
Innovatief
Voorsteden West
Geschikt voor groepen

2.528 Reviews

J
Jay
Dallas
2 recensies
vip
1.0
2 recensies
Vandaag gegeten
1. Algeheel 1
2. Eten 3
3. Bediening 1
4. Sfeer 2
Service was extremely subpar. Food was acceptable, but still not as good as most hibachi places I frequent. Soup was really good, lobster was also very good. Chicken was not great and the steak was average. This was my first experience with the Benihana chain and I will most likely favor local hibachj places over this chain in the future. We were charged for things we didn’t order, and while the Edamame was very good, it came out halfway through the meal. Our drinks were empty almost the whole time, and I had to go find a manager to get our check after waiting 10 minutes for the server to even show back up. Will not be going back to this location for sure.
Is dit nuttig?
J
Jason
Philadelphia
1 recensie
1.0
1 recensie
6 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
We waited for a table for 45 minutes past the reservation time. Once seated we were neglected and not offered any service at all. 65 minutes after our original reservation time we got up and left never even having a chance to order drinks.
Benihana - Plymouth Meeting, PAReageerde 4 dagen geleden
Dear Jason! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we didn't live up to our usual standards, and for that, we sincerely apologize. We understand how frustrating it can be to wait for a table and not receive the service you deserve. We assure you that we are taking your feedback seriously and will address this issue with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the service and experience you deserve.
Is dit nuttig?
E
Eissie
Caraïben
2 recensies
1.0
2 recensies
6 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 2
I made a reservation for 9pm, by 10pm we did not receive drinks yet or any appetizers & they had just taken our dinner order. I ended up leaving prior to receiving any drinks or food due to poor service. I will most likely not be attempting to dine here again.
Benihana - Plymouth Meeting, PAReageerde 5 dagen geleden
Hello Eissie! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we fell short in providing prompt service and quality food and drinks. We understand how frustrating it must have been to wait for your order without receiving anything. We sincerely apologize for this, and we're disappointed to hear that you're not planning on returning. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better in the future. Best regards, The Management Team
Is dit nuttig?
G
Gabriel
Scranton / Poco
1 recensie
1.0
1 recensie
6 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
I made reservations for 9pm. We got there at 9pm then was told it was busy so it would be a few minutes until we were seated. We did not get seated until 10pm. When we finally got seated it took another 30 min to even get water & drinks. By this time it was almost 11pm and the chef was not even at our table yet. I opted to just get up and leave. What is the point of reservations?? Overall , this place was very unprofessional, disorganized, & chaotic. Would not recommend going here unless you have patience.
Benihana - Plymouth Meeting, PAReageerde 3 dagen geleden
Thanks for visiting us, Gabriel! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating, especially when you have made a reservation. We understand your frustration and we apologize for the inconvenience. We assure you, this is not the norm at our restaurant. We are addressing your feedback and will strive to improve our service to provide a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better.
Is dit nuttig?
A
Aleisha
Philadelphia
3 recensies
2.0
3 recensies
6 dagen geleden gegeten
1. Algeheel 2
2. Eten 2
3. Bediening 1
4. Sfeer 3
when i came in there was no host & the lounge was crowded i sat myself at the bar waited an hour to be serviced an employee was in there yelling my order was wrong my drinks barely had liquor im not going back
Benihana - Plymouth Meeting, PAReageerde 5 dagen geleden
Thanks for visiting us, Aleisha! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. It's disappointing to know that you had to wait for service and that your order was not up to par. We strive to provide excellent service to all our guests and it's clear we missed the mark this time. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team
Is dit nuttig?
M
Michael
Philadelphia
5 recensies
2.0
5 recensies
6 dagen geleden gegeten
1. Algeheel 2
2. Eten 4
3. Bediening 2
4. Sfeer 4
We made a reservation at 7:30pm. We didn’t get seated until 8:15/8:30. We were seated at a table and waited until 9pm for anyone to take our orders because no one knew we, along with other members were there. It was poorly managed.
Benihana - Plymouth Meeting, PAReageerde 5 dagen geleden
Thanks for visiting us, Michael! We're sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating and we apologize for the inconvenience caused. We strive to provide our guests with an enjoyable dining experience and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future. The Management Team
Is dit nuttig?
HA
HungryAce
Philadelphia
27 recensies
vip
2.0
27 recensies
7 dagen geleden gegeten
1. Algeheel 2
2. Eten 4
3. Bediening 1
4. Sfeer 3
The place still is dysfunctional. Took an hour to get our soup, chef wasn’t at the right table, server was MIA to the point we got drinks after we were done eating. Go somewhere else…. And I am a Benihana 20 years customer. Just a shame what a disgrace this place is in Plymouth Meeting. I tried again after a year long break from the disaster it was last time (and twice before that).
Benihana - Plymouth Meeting, PAReageerde 5 dagen geleden
Dear Guest! Thanks for the feedback! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's disappointing to know that we fell short of your expectations, especially given your 20-year history with us. We take your comments seriously and will address them with our team to ensure we improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best Regards, The Management Team
Is dit nuttig?
FJ
FoodieJ
Philadelphia
12 recensies
vip
5.0
12 recensies
Gegeten op 14 november 2024
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 4
This Benihana location has really upped its game from a few years ago! From the moment we walked in, everyone was friendly and accommodating. We were on time for our reservation but requested to have a few minutes at the bar. Bartenders were friendly and served up delicious drinks quickly. Hibachi chef, Hai (not sure of spelling), was outstanding & performed a trick or two I hadn't seen before. Food was delicious. Jenny, who has been there for years and oversees customers' special occasions, was fun & attentive. Our server, Alex, was also friendly & attentive. Bathroom was clean. Couple suggestions - restaurant could use some music so that when hibachi show is over, there is some ambience. Also menus, etc. could use more frequent wipe-down. Overall, they are doing a great job here. It's one of the few Benihanas left in the region - let's keep it bustling with business!
Benihana - Plymouth Meeting, PAReageerde 6 dagen geleden
Hi FoodieJ, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Plymouth Meeting. It's wonderful to know that our team's efforts to enhance the dining experience are appreciated. We're glad you enjoyed the hibachi show and found our food delicious. We also appreciate your suggestion about the music and will take it into consideration. We're delighted to hear that we're one of the few Benihana locations left in the region and look forward to welcoming you and your guests again soon! Best, Benihana - Plymouth Meeting, PA Management Team
Is dit nuttig?
J
Jessica
Philadelphia
1 recensie
1.0
1 recensie
Gegeten op 11 november 2024
1. Algeheel 1
2. Eten 1
3. Bediening 3
4. Sfeer 2
The stir-fried dishes were too salty as well as soups. Sashimi and sushi weren't fresh either. Prices are high compare to other places. Menus are sticky. It was such a long wait for each plate to come out. Overall we weren't happy at all dining there. Server is good and attentive. It would be our first and last time dining there. Not worth to try at all if anyone would plan on going there. Improvements is definitely in NEED!.
Benihana - Plymouth Meeting, PAGereageerd op 14 november 2024
Hey, Jess! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. We strive to provide the best food and service to all our guests, and it's clear we fell short during your visit. We appreciate your feedback on the salty and sushi dishes, as well as the wait times. We're also sorry if our menu seemed sticky. We'll definitely take your feedback into account as we continually work to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance in the future to make it right. Best, The Management Team
Is dit nuttig?
W
William
Philadelphia
128 recensies
1.0
128 recensies
Gegeten op 9 november 2024
1. Algeheel 1
2. Eten 3
3. Bediening 5
4. Sfeer 1
They should seriously close this location. It is so dirty and worn down that I cannot even imagine what the kitchen looks like. Our table was ready 40 minutes after our reservation, and drinks took 1 hour (just water). The wine cooler cabinet was locked, and no one of the staff could get in. They are short about 5 chefs, and the food was just blah. Our poor server was so overwhelmed, but she tried hard, and we tipped her well. The rest of the place gets 1 star if that.
Is dit nuttig?

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Benihana - Plymouth Meeting, PA bezorgt in samenwerking met Postmates en Uber Eats.

Benihana - Plymouth Meeting, PA heeft 3,7 sterren gekregen van 2528 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

23 nov 2024

19:00

Vandaag 18 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, PA 19462

Eetruimtes

Aanvullende informatie

Kruispunt
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Wijk
Plymouth Meeting
Openingstijden
ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
Prijs
$30 en minder
Keuken
Japans
Stijl
Een hapje eten
Dress code
Smart casual
Parking details
Openbaar parkeerterrein
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Betalingsmogelijkheden
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Website
https://www.benihana.com/
Telefoonnummer
(610) 832-5924
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Een tafel reserveren

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Eetruimtes

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Wat 2.528 mensen zeggen

Reviews van gasten over dit restaurant

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Een tafel reserveren

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Eetruimtes

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