Benihana - Plymouth Meeting, PA

3.2

3,2

2557 reviews

$30 en minder

Japans

Een tafel reserveren

2 personen

21 jan 2025

19:00

Vandaag 17 keer gereserveerd

Geschikt voor groepen
Goed voor speciale gelegenheden
Kindvriendelijk

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Bezorg- of afhaalmaaltijden bestellen

Eetruimtes

Aanvullende informatie

Stijl
Een hapje eten
Prijs
$30 en minder
Keuken
Japans
Openingstijden
ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
Telefoonnummer
(610) 832-5924
Website
https://www.benihana.com/
Betalingsmogelijkheden
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Locatie
508 W Germantown Pike, Plymouth Meeting, PA 19462
Wijk
Plymouth Meeting
Kruispunt
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Openbaar parkeerterrein
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Wat 2.557 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.2

3,2 gebaseerd op recente scores

3,9Eten
3,2Bediening
3,3Sfeer
3,1Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

Geliefd vanwege

Voorsteden West
Kindvriendelijk
Voorsteden West
Geschikt voor groepen

2.557 Reviews

R
RICH
vip
Philadelphia
13 recensies
2.0
13 recensies
3 dagen geleden gegeten
1. Algeheel 2
2. Eten 3
3. Bediening 1
4. Sfeer 1
Overpriced and poor service. The restaurant needs updating and a good cleaning
Benihana - Plymouth Meeting, PAReageerde 1 dag geleden
Thanks for the feedback, Rich. We're sorry to hear that your experience at Benihana - Plymouth Meeting, PA didn't meet your expectations. We take all comments seriously and will use your feedback to improve our service and food quality. We're committed to maintaining the ambiance and will take your comments into consideration as we undertake our renovations. We hope you'll give us another chance in the future. Best Regards, The Management Team
Is dit nuttig?
D
Derricka
Philadelphia
1 recensie
1.0
1 recensie
Gegeten op 12 januari 2025
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
Bad service under staff. Told them I had a food allergy 4 times & still had shrimp on my plate
Benihana - Plymouth Meeting, PAGereageerd op 13 januari 2025
Dear Derricka, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Is dit nuttig?
N
Nicole
vip
Philadelphia
2 recensies
2.0
2 recensies
Gegeten op 12 januari 2025
1. Algeheel 2
2. Eten 3
3. Bediening 4
4. Sfeer 1
Waited over 40 minutes for table. Never bought us soup or salad but still charged us for it. 23 minutes for drinks. Way understaffed. Food was okay but not great.
Benihana - Plymouth Meeting, PAGereageerd op 13 januari 2025
Hi Nicole, We're really sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand that waiting can be frustrating and we apologize for the inconvenience caused by the long wait and the lack of service. We also regret that our food did not meet your expectations. We take all feedback seriously and will use your comments to improve our service and food quality. Thank you for bringing this to our attention. We hope you'll give us another chance to serve you better. Best, The Management Team
Is dit nuttig?
C
Craig
Philadelphia
3 recensies
1.0
3 recensies
Gegeten op 12 januari 2025
1. Algeheel 1
2. Eten 2
3. Bediening 1
4. Sfeer 1
The last two times we went here they were way overbooked. It took them 50 minutes to seat us and then another 45 before a chef came to the table. The time before it was an hour to seat and two hours for the chef. The vents were not working so there was constant smoke surrounding us from grills. There was wall paper peeling off the wall. Why anyone goes here blows my mind. We only went because it was my daughter’s birthday. They’ve taken the chicken out of the fried rice and raised all their prices.
Benihana - Plymouth Meeting, PAGereageerd op 13 januari 2025
Thanks for the review, Craig. We're truly sorry to hear about your recent experiences at Benihana - Plymouth Meeting, PA. We understand your concerns about the overbooking and the extended wait times. We also apologize for the issues you faced with the vents. We strive to provide a comfortable dining environment for all our guests, and we're disappointed to hear that we fell short this time. We understand your disappointment with the changes to the fried rice and understand your concerns about the pricing. We will take your feedback into consideration as we continually strive to improve our services. We hope to have the opportunity to serve you again in the future and provide a better experience.
Is dit nuttig?
K
Kelly
Atlantic City /
2 recensies
1.0
2 recensies
Gegeten op 10 januari 2025
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 2
VERY expensive! Upcharge for fried rice…$7/person on top of an expensive meal to begin with. Service was super slow. $165 for LUNCH for 3 people. Insane
Benihana - Plymouth Meeting, PAGereageerd op 11 januari 2025
Hi Kelly, We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We strive to provide our guests with exceptional service and value, and we regret that we missed the mark during your visit. We understand your concern about the fried rice and the slow service and we apologize for any inconvenience caused. We appreciate your feedback as it helps us identify areas where we can improve. We hope you'll give us another chance to provide you with the dining experience you deserve. Best Regards, The Management Team
Is dit nuttig?
m
marcy
vip
Philadelphia
17 recensies
5.0
17 recensies
Gegeten op 8 januari 2025
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
The chef was entertaining, service excellent, friendly.
Benihana - Plymouth Meeting, PAGereageerd op 10 januari 2025
Thanks for visiting us, Marcy! We're thrilled to hear that you enjoyed your experience at Benihana - Plymouth Meeting, PA. It's wonderful to know that our team's friendly service added to your enjoyment. We strive to provide excellent food and service, so your feedback is much appreciated. We noticed that you rated us a 4 on value, we're always looking to improve and your feedback is valuable in that regard. We look forward to serving you again soon!
Is dit nuttig?
R
RYANNE
Philadelphia
7 recensies
2.0
7 recensies
Gegeten op 8 januari 2025
1. Algeheel 2
2. Eten 2
3. Bediening 1
4. Sfeer 1
We went on a weekday at 2pm. There was only one other table that had two people. It took 1 hour to get water. They only had one person who was the host, server, and bartender. We had a reservation so this should’ve been prepared for. It’s sad because the staff tried their hardest, but management/scheduling is the downfall of this location. Do not waste your time or money.
Benihana - Plymouth Meeting, PAGereageerd op 11 januari 2025
Thanks for visiting us, Ryanne. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We understand your frustration regarding the long wait times and the lack of attention from our team. We assure you that we are taking your feedback seriously and will strive to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
Is dit nuttig?
K
Kim
Philadelphia
3 recensies
2.0
3 recensies
Gegeten op 31 december 2024
1. Algeheel 2
2. Eten 4
3. Bediening 1
4. Sfeer 1
Our service was horrendous. 15% discount because of waiters inability to serve soup and salad, bring us our drinks, provide forks. The cook was good, but seriously will NEVER go back. Entrees are $40 now, you are supposed to get 6 things, we didn’t get 3 of them.
Benihana - Plymouth Meeting, PAGereageerd op 8 januari 2025
Hello Kim, We're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that we fell short in providing the excellent service we aim for. We understand how frustrating it can be when you don't receive the service you expect, especially when you're looking forward to a nice meal. We appreciate your feedback, as it helps us identify the areas where we can improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best Regards, The Management Team
Is dit nuttig?
D
Daniel
Philadelphia
1 recensie
1.0
1 recensie
Gegeten op 31 december 2024
1. Algeheel 1
2. Eten 2
3. Bediening 1
4. Sfeer 1
Worst dining experience I’ve had in a long time. We only received half of our meal, service was beyond slow, we had to constantly hunt down our server or go to the host stand for assistance. The cost was extreme for the awful time my family had to endure. Little to say we will not be returning. There are too many other better hibachi restaurants to waste time at Benihana moving forward.
Benihana - Plymouth Meeting, PAGereageerd op 8 januari 2025
Thanks for the review, Daniel. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disheartening to know that we didn't meet your expectations, especially with regards to the service and value for money. We strive to provide a memorable experience for our guests and it's clear we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll reconsider and give us another chance to provide you with the quality service and food you deserve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Plymouth Meeting, PA Management Team
Is dit nuttig?
A
Andrea
vip
Philadelphia
5 recensies
1.0
5 recensies
Gegeten op 31 december 2024
1. Algeheel 1
2. Eten 3
3. Bediening 1
4. Sfeer 1
This as the worst customer service experience I have ever had in any country, and I have travelled all over the world in my 72 years. I was repeatedly insulted by the manager. I need to speak to someone is customer service, the story is too long to type here. And if I do not hear, I will post publicly. My cell is 610-316-2295
Benihana - Plymouth Meeting, PAGereageerd op 8 januari 2025
Thanks for the feedback, Andrea. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's unfortunate that our service did not meet your expectations and we apologize for any inconvenience caused. We take your comments very seriously and will address them with our team to ensure we improve on this. We hope you will give us another chance to provide a better experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team
Is dit nuttig?

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Benihana - Plymouth Meeting, PA bezorgt in samenwerking met Postmates en Uber Eats.

Benihana - Plymouth Meeting, PA heeft 3,2 sterren gekregen van 2557 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

21 jan 2025

19:00

Vandaag 17 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, PA 19462

Eetruimtes

Aanvullende informatie

Kruispunt
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Wijk
Plymouth Meeting
Openingstijden
ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
Prijs
$30 en minder
Keuken
Japans
Stijl
Een hapje eten
Dress code
Smart casual
Parking details
Openbaar parkeerterrein
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Betalingsmogelijkheden
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Website
https://www.benihana.com/
Telefoonnummer
(610) 832-5924
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

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Eetruimtes

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Wat 2.557 mensen zeggen

Reviews van gasten over dit restaurant

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Eetruimtes

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