Benihana - Santa Monica, CA

3.9

3,9

4113 reviews

$30 en minder

Japans

Een tafel reserveren

2 personen

21 jan 2025

19:00

Vandaag 62 keer gereserveerd

Geschikt voor groepen
Bruisend
Goed voor speciale gelegenheden

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Bezorg- of afhaalmaaltijden bestellen

Eetruimtes

Aanvullende informatie

Stijl
Een hapje eten
Prijs
$30 en minder
Keuken
Japans
Openingstijden
ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
Telefoonnummer
(310) 260-1423
Website
https://www.benihana.com/
Betalingsmogelijkheden
AMEX, Discover, Mastercard, Visa
Dress code
Smart casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Locatie
1447 4th Street, Santa Monica, CA 90401
Wijk
Santa Monica
Kruispunt
Between Broadway and 4th St
Parking details
Parkeren op straat
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Uitgelicht in

100 Los Angeles Restaurants to Love This Valentine's Day

Wat 4.113 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.9

3,9 gebaseerd op recente scores

4,2Eten
3,8Bediening
3,7Sfeer
3,5Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

Geliefd vanwege

Westside
Kindvriendelijk
Westside
Japans
Westside
Meeste reserveringen

4.113 Reviews

D
Dana
Los Angeles
3 recensies
2.0
3 recensies
Gegeten op 7 januari 2025
1. Algeheel 2
2. Eten 4
3. Bediening 3
4. Sfeer 3
I had a 4:30 reservation and got seated by 5! I came early to avoid the waiting in the front!!!The front girl didn’t get us a server so we sat until Eduardo (mgr) came over to help! Issac the waiter was our savior and if it wasn’t for his good service, and fixing what was ruined, I might have never considered coming back! Get your business together! If you can’t teach and hire smart leadership then close your doors!
Benihana - Santa Monica, CAGereageerd op 8 januari 2025
Dear Dana! Thank you for your honest feedback. We deeply regret the delay you experienced despite arriving early and the inconvenience caused by the lack of prompt service. This is not the level of hospitality we strive to provide, and we sincerely apologize for the oversight. We’re grateful to Eduardo and Issac for stepping up and ensuring your experience improved. Your praise for Issac’s excellent service will be shared with him. Rest assured, we are addressing the gaps in our front-of-house operations and leadership to prevent this from happening again. We hope you’ll give us another chance to provide the seamless experience you deserve.
Is dit nuttig?
G
Gustavo
vip
San Francisco
22 recensies
2.0
22 recensies
Gegeten op 6 januari 2025
1. Algeheel 2
2. Eten 2
3. Bediening 1
4. Sfeer 1
Overall the place is out dated. Very dirty carpet and the place doesn’t look clean. Food, Service and pricing is very poor. Next time we will look some where else to celebrate a birthday.
Benihana - Santa Monica, CAGereageerd op 7 januari 2025
Thanks for the review, Gustavo. We're sorry to hear that your experience at Benihana - Santa Monica, CA didn't meet your expectations. We take your comments about our cleanliness and decor very seriously and we'll definitely take them into account as we strive to improve our guests' experiences. We're also sorry to hear that you found our food, service, and pricing below your expectations. We always aim to provide the best dining experience possible and your feedback helps us improve. We hope to have the opportunity to serve you again and make your next birthday celebration a more positive one. Best regards, Benihana - Santa Monica, CA Management Team
Is dit nuttig?
R
Ron
vip
Los Angeles
2 recensies
2.0
2 recensies
Gegeten op 6 januari 2025
1. Algeheel 2
2. Eten 2
3. Bediening 1
4. Sfeer 2
Host staff didn’t smile or even look you in the face. Had to wait to be seated even with early reservations. Waitress forgot an item on our order and seemed to bothered when asked for things. Place is outdated and it’s obvious they are living off the legacy of place. If it wasn’t for the lack of hibachi options in LA, we would never go back.
Benihana - Santa Monica, CAGereageerd op 7 januari 2025
Hi Ron, we're truly sorry to hear about your recent experience at Benihana - Santa Monica, CA. It's clear that we didn't meet your expectations, and for that, we apologize. We understand how frustrating it can be when there are service issues and we're truly sorry for any inconvenience it caused you. We also regret to hear that our decor didn't meet your expectations. We take your feedback seriously and will use it to improve our services. We hope you would consider giving us another chance to make it right. Best regards, The Management Team
Is dit nuttig?
OT
OpenTable gast
vip
Los Angeles
1 recensie
1.0
1 recensie
Gegeten op 5 januari 2025
1. Algeheel 1
2. Eten 3
3. Bediening 1
4. Sfeer 1
8:30 reservation. Left when we still hadn’t been seated by 9:05. Disappointed in the managemet and host staff as we checked in a few times to enquire about a table and were consistently told we were next. After two more parties were sat and we passed 30 minutes of waiting we left.
Benihana - Santa Monica, CAGereageerd op 6 januari 2025
Hello, We're truly sorry to hear about your recent experience at Benihana - Santa Monica, CA. It's our goal to provide every guest with a memorable dining experience, and we apologize for falling short this time. We understand how frustrating it must have been to wait for your table despite having a reservation. We also regret that you felt ignored by our staff. We assure you that this is not the standard we aim for. We appreciate your feedback and will use it to improve our service. Best Regards, The Management Team
Is dit nuttig?
S
Susan
vip
Los Angeles
1 recensie
2.0
1 recensie
Gegeten op 5 januari 2025
1. Algeheel 2
2. Eten 3
3. Bediening 1
4. Sfeer 1
The table was not ready until a full hour after the reservation time and then we had to wait another 45 mins for a chef to come make the food. My kids used to love going here but suffice to say we will not be returning.
Benihana - Santa Monica, CAGereageerd op 7 januari 2025
Thanks for visiting us, Susan. We're truly sorry to hear about your recent experience at Benihana - Santa Monica, CA. It's quite disappointing to know that your children had to wait for such a long time, and we sincerely apologize for any discomfort caused. We understand how important family time is and we regret that we couldn't meet your expectations on this occasion. We appreciate your feedback and will definitely use it to improve our service. We hope you will give us another chance to provide a better dining experience. The Management Team
Is dit nuttig?
P
Parisa
Los Angeles
1 recensie
1.0
1 recensie
Gegeten op 5 januari 2025
1. Algeheel 1
2. Eten 2
3. Bediening 1
4. Sfeer 1
We had to leave before even ordering. Took forever to be seated. The ambiance is complete trash. Like a Chuck E. Cheese. Loud. Dark. No service. Nightmare.
Benihana - Santa Monica, CAGereageerd op 6 januari 2025
Hello Parisa, We're truly sorry to hear about your disappointing experience at Benihana - Santa Monica, CA. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We understand that the ambiance and the service were not up to our usual standards. We appreciate your feedback as it helps us identify areas where we can improve. We hope you will give us another chance to provide a better dining experience in the future. Best regards, Benihana - Santa Monica, CA Management Team
Is dit nuttig?
D
Daniel
Los Angeles
70 recensies
3.0
70 recensies
Gegeten op 5 januari 2025
1. Algeheel 3
2. Eten 5
3. Bediening 2
4. Sfeer 3
We've dined at this location many times and service, food and cleanliness of this store varies drastically visit-to-vist and appears to be on a downward trend. Tonight's visit was no exception. We arrived at 4pm to a very quiet restaurant and we were seated by a lovely hostess without delay. The dining room was okaish in cleanliness, but carpeting, tables, grills and ductwork/hoods over the tables were greasy and show serious signs of wear-and-tear. This restaurant is overdue for a full top-to-bottom deep cleaning (or better, rennovations!) Our server was delightful at the beginning of service - promptly taking orders, delivering beverages, soups and salads. Then, after our chef arrived, she completely disappeared. No refills, no dishes removed, no dessert delivered, no check. Our Teppenyaki Chef, Joey, was fantastic, skilled and knowledgeable. He was creative with his "show" and offered unique comedy (stuff we hadn't heard 100 times) as he prepared our dinner. Food was tasty, delicious and perfectly cooked. The pace of the meal was great. After the dinner was done and we finished our meal, we waited around for 20 minutes before flagging down a manager for desserts, refills and a check. When asked what happened to our server, the manager explained she hurt herself. (Nobody could come over to our table and inform us or take over?) She was spotted as we were paying attending to other tables, so we guess she was OK. Payment was eventually taken, but even that was slow to process. The dining room was lively and energetic with many children's birthday parties going on concurrently. Overall, this visit ranked high in food quality but poor in service and overall experience. We trust this was the exception and not the standard and hope for a better visit next time.
Benihana - Santa Monica, CAGereageerd op 6 januari 2025
Hi Daniel, Thank you for your continued support and for taking the time to share your experience at Benihana - Santa Monica, CA. We're glad to hear that you enjoyed our food and found our chef creative and skilled. However, we're truly sorry to hear about the service you received and we appreciate your patience. We're committed to maintaining the cleanliness of our facilities and we're sorry if this caused you any inconvenience. We're also sorry for the delay in payment and any confusion about your server. Your feedback is valuable and will help us improve. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
Is dit nuttig?
D
Denise
Los Angeles
1 recensie
3.0
1 recensie
Gegeten op 3 januari 2025
1. Algeheel 3
2. Eten 5
3. Bediening 3
4. Sfeer 3
even though we had reservations after we were fully checked in, we still waited another 45 minutes to be seated on a Tuesday night at 8 PM. We didn’t end up eating until 10 o’clock, which I was too tired and ready to go to eat. The food was good, the cook was great. The server was OK but the wait time was horrible.
Benihana - Santa Monica, CAGereageerd op 8 januari 2025
Thanks for the review, Denise. We're glad to hear that you enjoyed the food and our service at Benihana - Santa Monica, CA. We apologize for the wait you experienced despite having a reservation, and we understand how this can affect the overall dining experience. We strive to provide a comfortable and prompt service, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our service. We hope to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Is dit nuttig?
P
Peter
vip
Los Angeles
12 recensies
3.0
12 recensies
Gegeten op 3 januari 2025
1. Algeheel 3
2. Eten 4
3. Bediening 3
4. Sfeer 5
Not what it used to be. Left all the dirty dishes on the table the whole meal. Potions smaller than before.
Benihana - Santa Monica, CAGereageerd op 8 januari 2025
Thanks for the feedback, Peter. We're sorry to hear that your recent experience at Benihana - Santa Monica, CA didn't meet your expectations. We value your input on the cleanliness of our dishes and the portion sizes. We're constantly striving to improve and your comments will help us do that. We hope to have the opportunity to serve you again and provide a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, The Management Team
Is dit nuttig?
A
Aja
Los Angeles
1 recensie
1.0
1 recensie
Gegeten op 1 januari 2025
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
Our chef failed to clean the grill before he started until i reminded him to do so. He failed to clean his utensils between cooking raw chicken and everything else. He failed to properly season the food. Just a big fat failure and I was disgusted. The manager took 20% off but that in my opinion was not sufficient. Really disappointed.
Benihana - Santa Monica, CAReageerde 7 dagen geleden
Hi Aja, We're truly sorry to hear about your recent experience at Benihana - Santa Monica, CA. It's clear that we didn't meet your expectations and for that, we sincerely apologize. Your feedback is valuable to us and we assure you that we will take your comments into account in our ongoing efforts to improve our service. We hope you will give us another chance to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team
Is dit nuttig?

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Benihana - Santa Monica, CA bezorgt in samenwerking met Postmates en Uber Eats.

Benihana - Santa Monica, CA heeft 3,9 sterren gekregen van 4113 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

21 jan 2025

19:00

Vandaag 62 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Benihana - Santa Monica, CA

1447 4th Street, Santa Monica, CA 90401

Eetruimtes

Aanvullende informatie

Kruispunt
Between Broadway and 4th St
Wijk
Santa Monica
Openingstijden
ma–do, zo 11:00 uur–22:00 uur vr, za 11:00 uur–23:00 uur
Prijs
$30 en minder
Keuken
Japans
Stijl
Een hapje eten
Dress code
Smart casual
Parking details
Parkeren op straat
Betalingsmogelijkheden
AMEX, Discover, Mastercard, Visa
Extra
Bar/Lounge, Bezorging, Bier, Cocktails, Glutenvrije opties, Happy hour, Roken verboden, Uitgebreide bar, Veganist, Wijn

Website
https://www.benihana.com/
Telefoonnummer
(310) 260-1423
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Uitgelicht in

100 Los Angeles Restaurants to Love This Valentine's Day

Benihana - Santa Monica, CA

Een tafel reserveren

Bezorg- of afhaalmaaltijden bestellen

Eetruimtes

Aanvullende informatie

Uitgelicht in

100 Los Angeles Restaurants to Love This Valentine's Day

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Wat 4.113 mensen zeggen

Reviews van gasten over dit restaurant

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Een tafel reserveren

Bezorg- of afhaalmaaltijden bestellen

Eetruimtes

Aanvullende informatie

Uitgelicht in

100 Los Angeles Restaurants to Love This Valentine's Day