BJ's Restaurant & Brewhouse - Mesa

De reviews over BJ's Restaurant & Brewhouse - Mesa van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. s

   susanb

   Phoenix / Arizo5 recensies

   5.0

   Gegeten op 27 januari 2020

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Wonderful!
   

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2. OT

   OpenTable gast

   Tucson2 recensies

   1.0

   1 dag geleden gegeten

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 1

   Wouldn’t know. Restaurant closed early because kitchen went down. In March this is my second poor experience here. Not sure what’s going on with this place
   

   BJ's Restaurant & Brewhouse - MesaHeeft vandaag gereageerd

   Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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3. R

   Ray vip

   Phoenix / Arizo18 recensies

   3.0

   1 dag geleden gegeten

   1. Algeheel 3
   2. Eten 4
   3. Bediening 4
   4. Sfeer 3

   We had a 530 reservation. We arrived at 5:20. She told us she would seat us closer to 530. We sat at 5:39 at a table that was empty when we arrived. We ordered our food. Food arrived timely when we were departing there was a sign posted. We cannot serve hamburgers or steaks due to a technical difficulty. 
   

   BJ's Restaurant & Brewhouse - MesaHeeft vandaag gereageerd

   Thanks for your feedback, Ray. We're sorry to hear about the wait and the menu limitations during your visit. We’re always working to improve our service and appreciate your insights. We hope to provide a better experience next time!
   

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4. K

   Karen vip

   Chicago20 recensies

   3.0

   3 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 2
   3. Bediening 5
   4. Sfeer 1

   All five of us were crammed into a tiny u shaped booth by the front entrance. It was freezing cold and no room to comfortably dine. Had to send burger back as it was well done vs medium. Waitress was very sweet and did a nice job getting another burger quickly out.
   

   BJ's Restaurant & Brewhouse - MesaReageerde 1 dag geleden

   Karen, we appreciate your feedback and are sorry to hear about your experience. We strive for comfort and quality, and we’ll address your concerns with our team. Thank you for highlighting our waitress's efforts—your input helps us improve!
   

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5. P

   Paul vip

   Phoenix / Arizo17 recensies

   5.0

   4 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Thanks for a wonderful experience. Everyone enjoyed their food!
   

   BJ's Restaurant & Brewhouse - MesaReageerde 1 dag geleden

   Paul, we’re thrilled to hear you had a great experience! It’s wonderful to know that everyone enjoyed their food. Thank you for sharing your feedback, and we look forward to welcoming you back soon!
   

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6. JF

   JoanneF

   Phoenix / Arizo2 recensies

   5.0

   4 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 4

   Kimball, our server was attentive and helpful! Food was excellent. Music was way too loud but we asked them to turn it down and they did.
   

   BJ's Restaurant & Brewhouse - MesaReageerde 1 dag geleden

   Joanne, thanks for your fantastic review! We're thrilled to hear you enjoyed your meal and that Kimball took great care of you. We appreciate your feedback on the music volume—our team is always happy to make adjustments for a better experience. Hope to see you again soon!
   

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7. D

   David

   Denver2 recensies

   4.0

   Gegeten op 28 februari 2025

   1. Algeheel 4
   2. Eten 5
   3. Bediening 4
   4. Sfeer 4

   I made a reservation for a Friday afternoon in late February at 4:30 pm. Thank God I did as the place was bonkers. The server did the best he could given the circumstances. Drinks were delivered in a timely manner. He took our order within a reasonable time frame. The salads arrived on time with about a teaspoon of dressing. Had to ask for more which came quickly. Waited a long time for our entrees. My ribs were cooked to perfection. The pizzas for the others were undercooked probably due to the stress in the kitchen to get the orders out. The desserts were delayed but finally arrived. I've probably eaten at BJ's Mesa, Arizona 25 times and for the most part the experience has been excellent. February in Mesa, AZ is snow bird heaven on steroids...not sure how any restaurant can cope with the massive invasion of senior citizens all wanting to eat at the same time. Will return to BJ's for lunch....
   

   BJ's Restaurant & Brewhouse - MesaGereageerd op 4 maart 2025

   Thanks for your detailed feedback, David! We’re glad to hear you enjoyed the ribs and that our server did his best during the busy time. We appreciate your patience and will work on improving the consistency of our dishes. Looking forward to seeing you again for lunch!
   

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8. J

   John vip

   Phoenix / Arizo9 recensies

   4.0

   Gegeten op 22 februari 2025

   1. Algeheel 4
   2. Eten 4
   3. Bediening 4
   4. Sfeer 4

   Great selection on menu. Food a bit slow arriving but it was a busy Friday night. Service was good. Special ( prime Rib ) was very good value.
   

   BJ's Restaurant & Brewhouse - MesaGereageerd op 22 februari 2025

   Thanks for your feedback, John! We're glad you enjoyed the menu selection and the prime rib. We appreciate your patience during busy times and will work on improving our food delivery speed. Your support means a lot to us!
   

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9. J

   John

   Unspecified1 recensie

   2.0

   Gegeten op 19 februari 2025

   1. Algeheel 2
   2. Eten 2
   3. Bediening 2
   4. Sfeer 3

   Very disappointed in this restaurant. We were celebrating a special event and I advised them that I would like a certain dessert with a candle. I was advised to let my server know upon arrival. I found our server to be very uninformed When I mention my request she looked at me and informed me that I would have to pay for this. I told her no problem since it was a special occasion. She proceeded to take our drink orders. We requested a Bloody Mary and advise us she never heard tell of this. So we ordered a Rye and water and Rye and ginger ale. They shortly came back with water for the table and took our order with appetizer and main course. After waiting for a while Iwe still had not received our drinks. A period later our appetizer apear and still no drinks. Halfway through our appetizer our drinks appear. The whisky were in a shot glass accompanied with a 10 oz glass full of ginger ale. Our server left leaving us look at each other wondering how we were suppose to mix our drinks. I chased our server down and requested two glasses so we could combine the Rye with our mix. Our food came and my medium sreak was well done and the asparagus although plentiful were no bigger then a straw and still had their stem on the. After our meal we were waiting for our special desert surprise only with our bill. I checked the bill to see if we were charged for the desert we did not received. I was relieved ther was no charge but was surprised that in addition to being charged for the whisky we were charged $3.00 for the ginger ale. I am grateful you never charged us extra for the two extra glasses. Very disappointed in the overall evening. Been ther once and will never go back, Thank you
   

   BJ's Restaurant & Brewhouse - MesaGereageerd op 20 februari 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mesa restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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10. D

    D&V

    Phoenix / Arizo2 recensies

    4.0

    Gegeten op 16 februari 2025

    1. Algeheel 4
    2. Eten 4
    3. Bediening 5
    4. Sfeer 3

    The server we had was awesome! Meal was 'ok' but my steak was way too tough. When you can’t cut it with the steak knife then it is hard to chew. Shrimp scampi was good. We told our waitress and she compensated with a pizookie at reduced fee. Noise level was pretty high but our group of 4 were fortunate to sit in what was probably the best booth available
    

    BJ's Restaurant & Brewhouse - MesaGereageerd op 17 februari 2025

    Thanks for your feedback! We're glad to hear you enjoyed the shrimp scampi and that our team was responsive to your concerns. We appreciate your comments about the steak and noise level, and we'll definitely use them to improve our dining experience. Hope to see you again soon!
    

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