Passerella - Cypress

3.9

3,9

308 reviews

van $31 tot $50

Italiaans

Een tafel reserveren

2 personen

26 nov 2024

20:00

Vandaag 8 keer gereserveerd

Juweeltje in de wijk
Charmant
Lekker buiten eten

We are an Italian restaurant in Cypress, Texas on The Boardwalk at Towne Lake. We specialize in seafood dishes, pizza, pasta, and more.

Aanvullende informatie

Stijl
Casual chique
Prijs
van $31 tot $50
Keuken
Italiaans
Openingstijden
Lunch vr–zo 11:00 uur–16:00 uur Diner ma–do, zo 16:00 uur–21:00 uur vr, za 16:00 uur–22:00 uur
Telefoonnummer
(281) 213-2770
Website
https://www.passerellaitaliano.com/
Betalingsmogelijkheden
AMEX, Discover, Mastercard, Visa
Dress code
Smart casual

Locatie
9945 Barker Cypress Rd, Cypress, TX 77433-1260
Wijk
Cypress
Parking details
Openbaar parkeerterrein
Extra
Bar/Lounge, Bier, Cocktails, Glutenvrije opties, Happy hour, Honden welkom, Patio/Buiten eten, Roken verboden, Rolstoeltoegang, Uitgebreide bar, Veganist, Wijn, Zitplek aan de counter

Wat 308 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.9

3,9 gebaseerd op recente scores

4,1Eten
4Bediening
4,3Sfeer
3,9Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

Geliefd vanwege

Houston
Geweldig uitzicht

308 Reviews

S
Sean
Houston
2 recensies
5.0
2 recensies
4 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
My wife and I sat out on the patio. Beautiful view of the water, you could hear the live music from the courtyard. Our server Mathew was friendly, knowledgeable and on top of our every need. The appetizer (meatballs) was great, the complimentary bread (available upon request) was fresh and tasty. I order the crispy skin salmon, wonderful flavors, the wifey had shrimp pasta and enjoyed it. My wife enjoyed the wine Mathew suggested and I had a few glass of Caymus and a makers. Yes, Caymus by the glass. The manager stopped by a few times to check on also. They have a great expresso, we sipped on those while enjoying the rest of our date night. Very happy with our experience and will definitely be back
Passerella - CypressReageerde 2 dagen geleden
Thank you Sean! Matthew is amazing and we will definitely let him know he is continuously doing Gr8! We hope to see you soon. Have a Gr8 Day!
Is dit nuttig?
OT
OpenTable gast
Houston
1 recensie
5.0
1 recensie
6 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
The Chefs Marsala with Veal was delicious! I went throughout the week. It was quiet and cozy with soft music playing. The staff was amazing including the chef making an appearance to introduce himself and having conversations.
Passerella - CypressReageerde 2 dagen geleden
Thank you! We hope to see you again soon. Have a Gr8 Day!
Is dit nuttig?
OT
OpenTable gast
Orlando / Oost-
1 recensie
5.0
1 recensie
7 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Our server was great, I don’t remember his name but he was young. Service was also very good! We moved here from Florida and were trying to find a decent Italian restaurant near us for my fiancés birthday. Will come back again.
Passerella - CypressReageerde 5 dagen geleden
Thank you! We hope to see you again soon. Have a Gr8 Day!
Is dit nuttig?
P
Peggy
Houston
1 recensie
1.0
1 recensie
Gegeten op 10 november 2024
1. Algeheel 1
2. Eten 1
3. Bediening 3
4. Sfeer 5
Food was subpar for the price. Understaffed, slow service.
Passerella - CypressGereageerd op 18 november 2024
We are deeply sorry you had a subpar experience here at Passerella. We do strive to meet everyone's expectations and go above and beyond for each customer. Please give us a call at 281-213-2770 so we can discuss this further. Have a Gr8 Day!
Is dit nuttig?
L
Larry
Houston
5 recensies
1.0
5 recensies
Gegeten op 9 november 2024
1. Algeheel 1
2. Eten 4
3. Bediening 1
4. Sfeer 3
Food is great here, Service was among the worst I've experienced in 25 years. The waiter was slow to acknowldege we were there, slow to take our drink orders, just plain slow all around. Food came out cold and was sent back. 10 minutes later, one of the managers came and inquired about the food that was sent back, and if we wanted them to cook it again. 10 MINUTES!. Then it took 15 more minutes to cook a new dish. The rest of the party was done by that time. The waiter never came back to deal with the food being sent back, never checked on us. We had great meal and great experience the last time we were here, and the food is pretty good at this restaurant. But I can never go back because of the lousy service.
Passerella - CypressGereageerd op 18 november 2024
We are deeply sorry for your recent experience here at Passerella. Many elements all fell on our behalf for you that evening. We really want to make this up to you. Once again, we apologize and please give us a call at 281-213-2770 to discuss this further. Have a Gr8 Day!
Is dit nuttig?
J
Jennifer
Houston
2 recensies
3.0
2 recensies
Gegeten op 1 november 2024
1. Algeheel 3
2. Eten 2
3. Bediening 2
4. Sfeer 4
I really wanted to love this place fully. Upon entering, we were offered complementary champagne, which was so sweet, however, it was definitely some sort of white wine that was not bubbly. Our waiter apparently had two tables that were 16+ guests so we were definitely neglected. We saw him maybe three times in the two hours that we were there. We got our water filled up finally when we requested for our check. I had to get up myself and ask for fresh Parmesan, salt, and pepper because at that point I had no clue if we were going to be checked on. No one followed up on how our meal was. I had to follow up on mine and my husband’s alcoholic beverages, and when I asked about them, he just walked away without saying anything and came back with them and said “here they are”.The presentation of the food was nice. I got the chicken fettuccine Alfredo and my husband got chicken Parmesan with penne in marinara sauce. Honestly, the food was very subpar for the price. Olive Garden has better Alfredo sauce, and the chicken was extremely dry. The chicken Parmesan was bland. The Italian margarita was really good. Given that the service and taste of food was poor, this is definitely a two to three star experience.
Is dit nuttig?
B
Brenda
Houston
20 recensies
vip
5.0
20 recensies
Gegeten op 1 november 2024
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Our server Lee was spectacular! The chef as well as the manager came around and talk to multiple tables. Although we live an hour and a half away this restaurant will always be on our radar when we are in the area!!!
Passerella - CypressGereageerd op 4 november 2024
Thank you for dining with us, we look forward to seeing you again!
Is dit nuttig?
T
Tammy
Houston
86 recensies
5.0
86 recensies
Gegeten op 30 oktober 2024
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Outstanding afternoon celebrating a friend's birthday. Matt and another young lady, whose name also began with an "M" were delightful and outstanding servers. Chef Dixon visited with us as well. It was a great experience for the birthday girl. We all agreed that Passarella's was the best venue on the Boardwalk.
Is dit nuttig?
B
Bret
Houston
9 recensies
3.0
9 recensies
Gegeten op 24 oktober 2024
1. Algeheel 3
2. Eten 4
3. Bediening 1
4. Sfeer 3
This place could be so great but the service is terrible. The patio music from ambriza is far too loud. Patio views are great. They should consider the little fans to deter the flies. It took 15 min to get out drinks. Bread came out with no plates or napkins/flatware. Food was good but again, service was terrible.
Passerella - CypressGereageerd op 26 oktober 2024
Thank you for taking the time to let us know of your recent visit. We deeply regret the experience you had while dining here. Did you let a Manager know of any issues? The volume of our neighbor(s) can sometimes be overwhelming and in the past we have asked them to lower the music with no issues. As we strive to further coach and train our employees to a higher standard. We ask everyone to let us correct the situation so that your visit and dining experience is beyond your expectations. Feel free to call us at anytime 281-213-2770 with any comments or concerns and we would be more than happy to address any issues. We hope you have a Gr8 day!
Is dit nuttig?
B
Bridget
Houston
1 recensie
3.0
1 recensie
Gegeten op 20 oktober 2024
1. Algeheel 3
2. Eten 3
3. Bediening 1
4. Sfeer 3
The food was pretty good, but our waitress never checked on our table to ask for refills or anything we always had to call her over and she didn’t tell us how much adding on something cost until it was time to pay.
Passerella - CypressGereageerd op 21 oktober 2024
We are sorry you had a bad experience here at Passerella. Were you able to speak to a manager on duty or the chef? This is something we absolutely would have corrected at the time of your visit and is not within our standard of service. We will coach our staff to be more aware of this in the future. Please call us at 281-213-2770 so we can discuss this further. Hope you have a Gr8 Day!
Is dit nuttig?

Veelgestelde vragen

Passerella - Cypress heeft 3,9 sterren gekregen van 308 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

26 nov 2024

20:00

Vandaag 8 keer gereserveerd

9945 Barker Cypress Rd, Cypress, TX 77433-1260

Aanvullende informatie

Wijk
Cypress
Openingstijden
Lunch vr–zo 11:00 uur–16:00 uur Diner ma–do, zo 16:00 uur–21:00 uur vr, za 16:00 uur–22:00 uur
Prijs
van $31 tot $50
Keuken
Italiaans
Stijl
Casual chique
Dress code
Smart casual
Parking details
Openbaar parkeerterrein
Betalingsmogelijkheden
AMEX, Discover, Mastercard, Visa
Extra
Bar/Lounge, Bier, Cocktails, Glutenvrije opties, Happy hour, Honden welkom, Patio/Buiten eten, Roken verboden, Rolstoeltoegang, Uitgebreide bar, Veganist, Wijn, Zitplek aan de counter

Website
https://www.passerellaitaliano.com/
Telefoonnummer
(281) 213-2770

Passerella - Cypress

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Wat 308 mensen zeggen

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