Sugar Factory - Chicago River North

3.5

3,5

4807 reviews

$30 en minder

Amerikaans

Een tafel reserveren

2 personen

21 jan 2025

19:00

Vandaag 28 keer gereserveerd

Geweldig voor creatieve cocktails
Kindvriendelijk
Goed voor speciale gelegenheden

Sugar Factory American Brasserie is bringing something SWEET to Chicago’s famed River North area, just off the mag mile. Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers, steaks and shakes, all available throughout the day. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, Smoking Goblet Cocktails, Candy-Infused Martinis, and the one-and-only King Kong Sundae. Please dine with us and let Sugar Factory deliver an unforgettable guest experience.

A 20% Service Fee will be added to every check. This goes to the service staff, and no extra tip is expected. Also please beware that we have limited booth seating, there is no guarantee that you will be sat at a booth.

We will have special holiday hours December 20th to Jan 2nd. We will open everyday at Noon and close at 11pm. Last seating is at 9:45pm.

Private dining

Reserveer je volgende event via ons

Details bekijken

Aanvullende informatie

Stijl
Casual chique
Prijs
$30 en minder
Keuken
Amerikaans, Dessert, Bar/Lounge/Flesverkoop
Openingstijden
Ma–Vr 16:00 uur–23:00 uur Za, Zo 11:00 uur–23:00 uur
Telefoonnummer
(312) 946-2002
Website
https://sf4.sugarfactory.com/river-north-il
Betalingsmogelijkheden
AMEX, Discover, Mastercard, Visa
Dress code
Zakelijk casual
Chef-kok
Pedro Delgado
Private party faciliteiten
Whether celebrating a special occasion with family and friends or hosting a corporate event, Sugar Factory - Chicago River North can accommodate all of your special event needs.
Private party contact
chicagoparties@sugarfactory.com: (773) 598-8026

Locatie
55 E Grand Avenue, Chicago, IL 60611
Wijk
River North (Chicago)
Kruispunt
Rush Street
Parking details
There is valet parking available on both the southeast and northwest corners of Rush Street at the intersection of Grand & Rush.
Public transit
Red Line Grand stop
Extra
Banket, Bar/Lounge, Bier, Cocktails, Patio/Buiten eten, Privékamers, Roken verboden, Uitgebreide bar, Weekendbrunch, Zitplek aan de counter

Populaire gerechten

Wat 4.807 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.5

3,5 gebaseerd op recente scores

3,4Eten
3,6Bediening
3,7Sfeer
2,9Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

4.807 Reviews

ZS
ZeanaS
Chicago
1 recensie
3.0
1 recensie
Gegeten op 22 april 2018
1. Algeheel 3
2. Eten 3
3. Bediening 3
4. Sfeer 3
N/a nananananananaaccffffdcfffcfcfccfffffffgggggggggggggg
Is dit nuttig?
M
Michael
Chicago
1 recensie
3.0
1 recensie
2 dagen geleden gegeten
1. Algeheel 3
2. Eten 5
3. Bediening 2
4. Sfeer 5
I made an 8:30 reservation and waited 45 mins to get seated. And they let a 9 pm reservation go in front of us after waiting that 30 mins. And then when we went up again they said oh yea we were supposed to seat you. It just made the experience not the best when we were celebrating a birthday.
Is dit nuttig?
M
Marty
Chicago
7 recensies
3.0
7 recensies
2 dagen geleden gegeten
1. Algeheel 3
2. Eten 1
3. Bediening 5
4. Sfeer 1
Not somewhere I will ever go again. I guess it’s more about the experience than the food. 3 people without the mega expensive drinks was still over $150. What’s with the servers not getting charge tips and an automatic 20% for just 3 people. Maybe the servers make $20 an hour but I never carry cash and couldn’t leave a tip. Pass on this on if you can.
Is dit nuttig?
J
Joe
vip
Greensboro / Wi
3 recensies
2.0
3 recensies
3 dagen geleden gegeten
1. Algeheel 2
2. Eten 3
3. Bediening 1
4. Sfeer 5
Over 39 open tables and we were sat 20 minutes after arrival for our reservation time.
Is dit nuttig?
S
Shila
Chicago
1 recensie
1.0
1 recensie
3 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 3
Absolutely horrible experience! Will never come back. I have tried multiple sugar factories across the country, this is by far the worst location! Rude staff, treated me like I was a nuisance, even though I made a reservation weeks in advance & the place was practically empty (now I see why), there still was no table for me. They got my drink wrong, never came to check on the table, we waited 25 minutes for straws & plates. it was my daughter’s birthday, they never came with the ice cream. We ended up leaving, no birthday experience. She was so disappointed. Absolute waste of money. Burn it down.
Is dit nuttig?
S
Shannon
Chicago
2 recensies
4.0
2 recensies
Gegeten op 7 januari 2025
1. Algeheel 4
2. Eten 4
3. Bediening 3
4. Sfeer 4
Great atmosphere. Lots of choices for children and adults. Customer service could’ve been better but due to automatic gratuity it wasn’t acknowledged.
Is dit nuttig?
I
India
Chicago
1 recensie
2.0
1 recensie
Gegeten op 7 januari 2025
1. Algeheel 2
2. Eten 1
3. Bediening 3
4. Sfeer 2
It was cold as hell all throughout the restaurant causing the experience to be sort of dreadful. The food was horrible, the hot wings I rate 7/10, Burger 7.7 out of 10, macaroni 1/10, chicken and waffles 2/10, waffles with fruit and whip cream 5/10 (waffle kind of dry, not tasteful) French fries 8.9/10, strawberry lemonade drink $36 was 7.8/10 Our server was okay, her communication skills were off a little but other than that she was ok 6/10 The wait on the food was FOREVER … we made there at 7:00pm, sat by 7:05pm (we were taking pictures) and left around 8:49pm
Is dit nuttig?
E
Elizabeth
Chicago
1 recensie
3.0
1 recensie
Gegeten op 5 januari 2025
1. Algeheel 3
2. Eten 5
3. Bediening 2
4. Sfeer 4
Food was fantastic. Large drinks need to be consumed immediately or turn into a solid brick of ice. Service was sub par. Host was warm and helpful. Milkshakes did not look like the picture and were missing items as were the large fish bowl drinks. Guess you have to visit early in the day to get good service. We came for an experience and felt rushed. Wish we would have had a different experience.
Is dit nuttig?
s
shantae
Chicago
1 recensie
5.0
1 recensie
Gegeten op 5 januari 2025
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
First time coming and brought the kiddos. Daughter had a great time for her birthday. I will return for my own experience!
Is dit nuttig?
S
Shelby
vip
Noordwest-Flori
3 recensies
1.0
3 recensies
Gegeten op 4 januari 2025
1. Algeheel 1
2. Eten 3
3. Bediening 1
4. Sfeer 1
Extremely disappointed with my experience at this particular Sugar Factory location. My family and I have visited the locations in Orlando, FL, Jacksonville, FL, Indianapolis, IN, Nassau Bahamas, and tonight, we visited the Chicago location. Our service was beyond disappointing from the very start. Our appetizer was delivered to the table completely wrong. We had to ask multiple times for water and condiments. They were out of a menu item and didn’t tell us until after we ordered it. The manager approached us and we expressed our concerns and he gave us our desserts complimentary. That would have been great, except we didn’t receive what we ordered for dessert. They brought out 4 desserts and two of them weren’t ours. They tried to convince us that we ordered milkshakes. It was almost comical. Lastly, the entire reason we went to Sugar Factory is because two of the people in our party had never been to any location. We hyped up this restaurant and told them of the vibrancy and music! We showed them YouTube videos of how cool it is and how interactive the staff was. We didn’t hear one single song the entire 2 hours we were there and we were placed at a booth in the bar area facing the bar. Not a single cool thing to see other than drunk people and we had our 10 year old girls with us. The staff seemed boring, no energy, rude, bland, and not at all what we have experienced at other locations. When we got our bill, it was $311.00 and they charged us for the free desserts they promised and they also charged us a mandatory 20%. I will not be returning to this location and will be reporting my experience to their corporate office. Do yourself and favor and save your money. Go get pizza somewhere in the city.
Is dit nuttig?

Veelgestelde vragen

Sugar Factory - Chicago River North heeft 3,5 sterren gekregen van 4807 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

21 jan 2025

19:00

Vandaag 28 keer gereserveerd

Google Maps voor Sugar Factory - Chicago River North

55 E Grand Avenue, Chicago, IL 60611

Aanvullende informatie

Kruispunt
Rush Street
Wijk
River North (Chicago)
Openingstijden
Ma–Vr 16:00 uur–23:00 uur Za, Zo 11:00 uur–23:00 uur
Prijs
$30 en minder
Keuken
Amerikaans, Dessert, Bar/Lounge/Flesverkoop
Stijl
Casual chique
Dress code
Zakelijk casual
Parking details
There is valet parking available on both the southeast and northwest corners of Rush Street at the intersection of Grand & Rush.
Public transit
Red Line Grand stop
Betalingsmogelijkheden
AMEX, Discover, Mastercard, Visa
Chef-kok
Pedro Delgado
Extra
Banket, Bar/Lounge, Bier, Cocktails, Patio/Buiten eten, Privékamers, Roken verboden, Uitgebreide bar, Weekendbrunch, Zitplek aan de counter

Website
https://sf4.sugarfactory.com/river-north-il
Telefoonnummer
(312) 946-2002
Private party faciliteiten
Whether celebrating a special occasion with family and friends or hosting a corporate event, Sugar Factory - Chicago River North can accommodate all of your special event needs.
Private party contact
chicagoparties@sugarfactory.com: (773) 598-8026

Sugar Factory - Chicago River North

Een tafel reserveren

Private dining

Aanvullende informatie

Populaire gerechten

The Sugar Factory Club

The Signature Sugar Factory Burger

Sugar Factory Rainbow Sliders

Menu

Wat 4.807 mensen zeggen

Reviews van gasten over dit restaurant

Veelgestelde vragen

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