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  3. Jacksonville / Noordoost-Florida
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Sugar Factory - Jacksonville, Jacksonville, FL

Sugar Factory - Jacksonville

3.3
3,3
798 reviews
van $31 tot $50
Amerikaans

Een tafel reserveren

2 personen
19:00
Vandaag 43 keer gereserveerd
  • Bruisend
  • Goed voor speciale gelegenheden
  • Charmant
America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

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Private dining

Private dining

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Eetruimtes

Aanvullende informatie

  • Stijl
    Casual chique
  • Prijs
    van $31 tot $50
  • Keuken
    Amerikaans, Cocktailbar, Dessert
  • Openingstijden
    ma–do 11:00 uur–22:00 uur vr 11:00 uur–23:00 uur za 10:00 uur–00:00 uur zo 10:00 uur–22:00 uur
  • Telefoonnummer
    (904) 551-0961
  • Website
    http://jackson.sugarfactory.com/
  • Betalingsmogelijkheden
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Zakelijk casual
  • Chef-kok
    Anibal Rosales
  • Private party faciliteiten
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Private party contact
    Dana Sugarman: (407) 270-7082

Menu

Bekijk het menu op de website van het restaurant

Wat 798 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.3
3,3 gebaseerd op recente scores
  • 3,2Eten
  • 3,7Bediening
  • 3,9Sfeer
  • 2,9Prijs-kwaliteitverhouding

Geluid • Levendig

Geliefd vanwege

  • Jacksonville / Noordoost-Florida

    Kindvriendelijk

  • Jacksonville

    Geweldig voor brunch

  • Jacksonville

    Kindvriendelijk

  • Jacksonville

    Amerikaans

798 Reviews

  1. michelle

    vip

    Cincinnati / Dayton

    1 recensie

    2.0

    1 recensie

    2 dagen geleden gegeten

    1. Algeheel 2
    2. Eten 2
    3. Bediening 2
    4. Sfeer 2
    What is going on with this restaurant? There were few customers and even fewer staff. There was no one here. The candy containers were empty. The floors were flithy. I remember just months going the lines were coming out the door.

    Is dit nuttig?

  2. Shadiqueca

    Jacksonville /

    1 recensie

    5.0

    1 recensie

    2 dagen geleden gegeten

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5
    Mike was wonderful as our server. So knowledgeable and diligent and very attentive. The atmosphere was beautiful, clean and the music was on point Loved it! I'll be back!!! THANKS FOR A WONDERFUL EXPERIENCE MIKE.

    Is dit nuttig?

  3. Mandy

    Jacksonville /

    1 recensie

    1.0

    1 recensie

    2 dagen geleden gegeten

    1. Algeheel 1
    2. Eten 2
    3. Bediening 1
    4. Sfeer 1
    When the waitress came to take our drink order she didn’t have the computer so she had to come back. It took 15 minutes to get a hot chocolate. 15 minutes to get a basket of fries. My husband ordered the ribeye. Because they were out the kicked out our order. So we had to order again. It took almost an hour to get our food. Our waitress never even refilled our drinks or checked on us. We had to get another server to get a refill. We chose not to get dessert because we were worried how long the wait would be.

    Is dit nuttig?

  4. stacy

    Mobile

    1 recensie

    1.0

    1 recensie

    6 dagen geleden gegeten

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    We booked what we hoped to be a fun dinner prior to seeing a movie on Christmas night. When we arrived, we heard some other guests leaving and talking about being told most of the staff had walked out. Still, we decided to check-in. Once inside, we noticed several people waiting and were told by the host they were short staffed and running behind. We mentioned we had a movie to catch and he hurried away. We felt sorry for him as he was clearly stressed out so we decided to wait. We waited inside about 10-15 minutes and then stepped outside because the air inside was hazy and smelled faintly smokey. We ended up leaving because it was clear that the experience was not going to get any better. We were left searching for a restaurant before our movie and my poor son was left sneezing from the smokiness. To be fair, the one star rating for food was only because I needed to rate it to continue with the review. We never experienced the food.

    Is dit nuttig?

  5. Kelcey

    Jacksonville /

    1 recensie

    3.0

    1 recensie

    6 dagen geleden gegeten

    1. Algeheel 3
    2. Eten 2
    3. Bediening 5
    4. Sfeer 3
    We went for the Christmas dinner, we arrived at 3pm and when we put in our initial order the server came back to tell us that they had ran out of most of the items on the Christmas menu. This included the milkshakes and holiday sliders. We then tried to order other items off the regular menu and once again were told they were out of those. After finally ordering something that they were not out of, I would say the food was not in line with the price point on the menu. The burgers were dry and the tacos had no sauce or salsa. For the price of each item I expected everything to be delicious. I will say our server was amazingly friendly and pleasant!

    Is dit nuttig?

  6. Cathy

    Jacksonville /

    1 recensie

    5.0

    1 recensie

    6 dagen geleden gegeten

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5
    Went on Christmas Day ! It was great ! The server was amazing and the food was great ! Will definitely go back !!

    Is dit nuttig?

  7. Shakila

    Jacksonville /

    1 recensie

    5.0

    1 recensie

    Gegeten op 23 december 2024

    1. Algeheel 5
    2. Eten 4
    3. Bediening 5
    4. Sfeer 5
    Our experience was excellent. The waitress did a superb job. She was the only waitress at the time but you couldn’t tell. Thank you Tori, ( her name starts with a T ),for making my daughter smile on her special day.

    Is dit nuttig?

  8. Shannon

    Jacksonville /

    1 recensie

    5.0

    1 recensie

    Gegeten op 21 december 2024

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5
    Chance was fantastic! He went above and beyond! Sugar factory is insanely lucky to have him! He made my daughter's birthday so special!

    Is dit nuttig?

  9. My-Lien

    Jacksonville /

    28 recensies

    2.0

    28 recensies

    Gegeten op 16 december 2024

    1. Algeheel 2
    2. Eten 1
    3. Bediening 3
    4. Sfeer 2
    There was no one at the hostess station when I arrived, but a server came over to help. I requested an area that was not too loud because there were large parties on each side of the dining areas. In addition, the music was so loud that we all felt like we were in a dance club. The music was fun, but we were just there to talk and have a drink. I ordered a unicorn hot cocoa. It was really pretty, but so sweet that I could only drink a small amount of it. Then I was up all night because it was overloaded with sugar. The waiter was very nice. Before that, the first server and then the manager were sort of disengaging. I was sitting at a booth and the manager came by and took all of the menus off of the table. I was sitting between tables so he thought the menus were left behind, but I was right there. lol. I went with my best friend and her 20 yo and 22 yo daughters. Everyone was overstimulated and none of us plan to go back there. I would recommend turning the music down a tad so it's energetic, but you can still talk and feel relaxed. We didn't have any food, but my drink was just too sweet. We loved the interior lighting and finishes, but they need some soft surfaces to absorb the reverberation of the super loud music. :)

    Is dit nuttig?

  10. Felecia

    Jacksonville /

    1 recensie

    3.0

    1 recensie

    Gegeten op 8 december 2024

    1. Algeheel 3
    2. Eten 4
    3. Bediening 4
    4. Sfeer 4
    It was very fun and good environment, we enjoyed it.

    Is dit nuttig?

Veelgestelde vragen

Sugar Factory - Jacksonville biedt afhaalmaaltijden aan die je kunt bestellen door het restaurant te bellen: (904) 551-0961.

Sugar Factory - Jacksonville heeft 3,3 sterren gekregen van 798 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen
19:00
Vandaag 43 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Sugar Factory - Jacksonville

4910 Big Island Drive, Jacksonville, FL 32246-5302

Eetruimtes

Aanvullende informatie

  • Wijk
    Baymeadows
  • Openingstijden
    ma–do 11:00 uur–22:00 uur vr 11:00 uur–23:00 uur za 10:00 uur–00:00 uur zo 10:00 uur–22:00 uur
  • Prijs
    van $31 tot $50
  • Keuken
    Amerikaans, Cocktailbar, Dessert
  • Stijl
    Casual chique
  • Dress code
    Zakelijk casual
  • Parking details
    Openbaar parkeerterrein
  • Betalingsmogelijkheden
    AMEX, Discover, Mastercard, Visa
  • Chef-kok
    Anibal Rosales
  • Extra
    Afhaalmaaltijd, Bar/Lounge, Cocktails, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn
  • Website
    http://jackson.sugarfactory.com/
  • Telefoonnummer
    (904) 551-0961
  • Private party faciliteiten
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Private party contact
    Dana Sugarman: (407) 270-7082
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