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Sugar Factory - Jacksonville, Jacksonville, FL

Sugar Factory - Jacksonville

3.3
3,3
841 reviews
van $31 tot $50
Amerikaans

Een tafel reserveren

2 personen
19:00
Vandaag 33 keer gereserveerd
  • Goed voor speciale gelegenheden
  • Bruisend
  • Geschikt voor groepen
America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

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Private dining

Private dining

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Eetruimtes

Aanvullende informatie

  • Stijl
    Casual chique
  • Prijs
    van $31 tot $50
  • Keuken
    Amerikaans, Cocktailbar, Dessert
  • Openingstijden
    ma–do 11:00 uur–22:00 uur vr 11:00 uur–23:00 uur za 10:00 uur–00:00 uur zo 10:00 uur–22:00 uur
  • Telefoonnummer
    (904) 551-0961
  • Website
    http://jackson.sugarfactory.com/
  • Betalingsmogelijkheden
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Zakelijk casual
  • Chef-kok
    Anibal Rosales
  • Private party faciliteiten
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Private party contact
    Dana Sugarman: (407) 270-7082

Menu

Bekijk het menu op de website van het restaurant

Wat 841 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.3
3,3 gebaseerd op recente scores
  • 3,2Eten
  • 3,5Bediening
  • 3,6Sfeer
  • 2,9Prijs-kwaliteitverhouding

Geluid • Levendig

Geliefd vanwege

  • Jacksonville / Noordoost-Florida

    Geweldig voor brunch

  • Jacksonville / Noordoost-Florida

    Kindvriendelijk

  • Jacksonville

    Geweldig voor brunch

  • Jacksonville

    Kindvriendelijk

841 Reviews

  1. Melissa

    Jacksonville / 1 recensie

    1.0

    Gegeten op 8 maart 2025

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    We were not given any utensils to eat with. We had to ask for them. The waitress did not come around much to check on us. My son celebrated his bday and we requested them to sing to him, they did not. He was bummed when they sang to someone else, but told me it was okay and we could just leave. Honestly, the food was not great and in my opinion too overpriced. We ordered a specific drink and they didn’t bring the same one he ordered. To which my son didn’t mind, but that was a $41 drink. Food was not hot when it came out. 100% won’t be back.

    Is dit nuttig?

  2. Ramona

    South Carolina2 recensies

    3.0

    Gegeten op 8 maart 2025

    1. Algeheel 3
    2. Eten 1
    3. Bediening 5
    4. Sfeer 4
    My overall experience was disappointing. Our server, Ava was great. The wait time and food quality was disappointing. We had reservations and there was literally only two tables that had guests, so it wasn’t like they were busy at all.

    Is dit nuttig?

  3. Jeanette

    Unspecified1 recensie

    2.0

    Gegeten op 23 februari 2025

    1. Algeheel 2
    2. Eten 2
    3. Bediening 2
    4. Sfeer 3
    The restaurant was nearly empty, which is unusual for a Sugar Factory. It smelled good upon arriving, like hamburgers. The hostess was not very energetic or friendly, but she seated us after waiting 20 minutes. The server was nice enough, but informed us there was no ice, that the ice machine was not working. Then we found out there were no napkins. He told us to go in the bathroom and get some of the paper towels if we needed to. Brought a tray of utensils out after the food came (1 hour later) and had to pull from the communal tray to get your silverware. At every turn, we were told that they were "OUT" of this or that. For prices that we paid- this was not acceptable. SOMEONE in the company could have run across to the store and got bags of ice and napkins. Then the server just kept blaming the company, (which customers don't want to hear) and forgetting to bring requested items. Food was not up to par for the price. bland, rice under cooked. Spoke to manager. At the end of meal, ice was working again, but it was too late. When leaving, noticed there was litter around the bushes and entryway to restaurant. The manager was outside vaping and I just mentioned that the wakway was pretty littered and he said 'his staff don't pick up outside, the management company is supposed to do that, " while standing out there just vaping and staring at the sky. A leader would have taken 3 minutes while out there and cleaned it up. I now see why this place was empty on a Sunday. We will not be recommending or returning there again. ((Manager gave a 25% discount on the meals in the end.))

    Is dit nuttig?

  4. OpenTable gast

    Fort Lauderdale1 recensie

    1.0

    Gegeten op 23 februari 2025

    1. Algeheel 1
    2. Eten 1
    3. Bediening 2
    4. Sfeer 2
    They had no ice, no tequila, no lemons, no coke. Horrible service for the price.

    Is dit nuttig?

  5. Maria

    Jacksonville / 2 recensies

    3.0

    Gegeten op 23 februari 2025

    1. Algeheel 3
    2. Eten 2
    3. Bediening 2
    4. Sfeer 2
    They were out of pretty much everything even toilet paper

    Is dit nuttig?

  6. Joseph

    Jacksonville / 1 recensie

    4.0

    Gegeten op 22 februari 2025

    1. Algeheel 4
    2. Eten 5
    3. Bediening 5
    4. Sfeer 4
    Food was great! Service was great! Bathrooms and overall restaurant cleanliness was rough.

    Is dit nuttig?

  7. Amanda

    Las Vegas2 recensies

    3.0

    Gegeten op 22 februari 2025

    1. Algeheel 3
    2. Eten 4
    3. Bediening 2
    4. Sfeer 1
    We were seated 15 min after our reservation time. The waiter was no where to be found most of the time, and there is a 3% mandatory surcharge on the bill. The food was great, service was terrible. The bathrooms were extremely unclean and actually filthy, not a good look for a restaurant. Going to the Sugar Factory is a novelty for my kids. We won’t go there regularly. Overpriced, and poor service.

    Is dit nuttig?

  8. Lyndi

    Jacksonville / 1 recensie

    1.0

    Gegeten op 17 februari 2025

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 3
    food was very mediocre and desserts were extremely stale.

    Is dit nuttig?

  9. adrian

    Jacksonville / 1 recensie

    2.0

    Gegeten op 16 februari 2025

    1. Algeheel 2
    2. Eten 4
    3. Bediening 1
    4. Sfeer 4
    Overall we had a good experience due to it being a birthday event. We had to ask for silverware 3 times. They were out of the items we requested for our meals and desserts and they were out of sour cream for our fajitas. We ordered margaritas and were told the only tequila they had were top shelf and the only beer they had was bud light. My experience in Orlando was better!

    Is dit nuttig?

  10. Juliet

    Jacksonville / 1 recensie

    1.0

    Gegeten op 16 februari 2025

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1
    So I went to Sugar factory as a date with my boyfriend. I reserve my table for 7 o’clock and when I got there, I waited like normally and then once they sell us down, we were waiting for 35 minutes to 45 minutes with no water and no waiter at all until one of the waiters came up to us and asked have you been taken care of? I said no and me and my boyfriend decided to just leave. Honestly, I’m very disappointed and the prices for everything was absolutely ridiculous. So yeah no. The decor was really nice and everything for the food prices the drink prices everything else no. This is really sad for me because I was looking forward for this.

    Is dit nuttig?

Veelgestelde vragen

Sugar Factory - Jacksonville biedt afhaalmaaltijden aan die je kunt bestellen door het restaurant te bellen: (904) 551-0961.

Sugar Factory - Jacksonville heeft 3,3 sterren gekregen van 841 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen
19:00
Vandaag 33 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Sugar Factory - Jacksonville

4910 Big Island Drive, Jacksonville, FL 32246-5302

Eetruimtes

Aanvullende informatie

  • Wijk
    Baymeadows
  • Openingstijden
    ma–do 11:00 uur–22:00 uur vr 11:00 uur–23:00 uur za 10:00 uur–00:00 uur zo 10:00 uur–22:00 uur
  • Prijs
    van $31 tot $50
  • Keuken
    Amerikaans, Cocktailbar, Dessert
  • Stijl
    Casual chique
  • Dress code
    Zakelijk casual
  • Parking details
    Openbaar parkeerterrein
  • Betalingsmogelijkheden
    AMEX, Discover, Mastercard, Visa
  • Chef-kok
    Anibal Rosales
  • Extra
    Afhaalmaaltijd, Bar/Lounge, Cocktails, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn
  • Website
    http://jackson.sugarfactory.com/
  • Telefoonnummer
    (904) 551-0961
  • Private party faciliteiten
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Private party contact
    Dana Sugarman: (407) 270-7082
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