Sugar Factory - Time Square

3.2

3,2

915 reviews

van $31 tot $50

Modern Amerikaans

Een tafel reserveren

2 personen

26 dec 2024

22:00

Vandaag 140 keer gereserveerd

Goed voor speciale gelegenheden
Geweldig voor creatieve cocktails
Bruisend

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Private dining

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Aanvullende informatie

Stijl
Een hapje eten
Prijs
van $31 tot $50
Keuken
Modern Amerikaans, Bar/Lounge/Flesverkoop, Dessert
Openingstijden
Dagelijks 08:00 uur–00:00 uur
Telefoonnummer
(347) 721-9066
Website
http://timessquare.sugarfactory.com/
Dress code
Zakelijk casual
Private party faciliteiten
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
our Private Dining Coordinator: (212) 769-9500

Locatie
694 8th Ave, New York, NY 10036-7100
Wijk
Theater District
Parking details
Geen
Extra
Afhaalmaaltijd, Bar/Lounge, Bier, Café, Cocktails, Late avond, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn, Zitplek aan de counter

Wat 915 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.2

3,2 gebaseerd op recente scores

3,3Eten
3,2Bediening
3,7Sfeer
2,9Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

915 Reviews

C
Caroline
vip
New York City
3 recensies
3.0
3 recensies
1 dag geleden gegeten
1. Algeheel 3
2. Eten 4
3. Bediening 4
4. Sfeer 3
Music was way too loud. Was listed as a family friendly place yet no kids menu. Expected it to be a fun atmosphere. Food was pricey but very good
Is dit nuttig?
M
Marisa
New York City
1 recensie
1.0
1 recensie
1 dag geleden gegeten
1. Algeheel 1
2. Eten 2
3. Bediening 2
4. Sfeer 1
The place is over rated and dirty. The table was dirty and so was the fork and knives. The windows haven’t been washed in years and the bathrooms are absolutely disgusting. They also added. Their own tip on a table of 4 which is wrong. Never ever again
Is dit nuttig?
A
Amy
New York City
2 recensies
4.0
2 recensies
1 dag geleden gegeten
1. Algeheel 4
2. Eten 3
3. Bediening 4
4. Sfeer 5
The atmosphere was fun and they had a lot of Christmas decorations up which was nice. The menu is extensive. The service was fine. But the food was just ok, especially for what they charge. The whole place is in need of a good cleaning. The tables were sticky and the wall next to our table was covered in food splatter. The bathrooms were dirty and sections of the tile floor in the restaurant were missing. You could tell they put a lot of effort into decorating but maybe they need to put more effort into cleaning.
Is dit nuttig?
L
Lance
New York City
1 recensie
3.0
1 recensie
3 dagen geleden gegeten
1. Algeheel 3
2. Eten 2
3. Bediening 2
4. Sfeer 2
Definitely paying for the “experience”. Food was 5/10 at best. Got my wife’s order totally wrong. Offered to replace it, but was already about 5 minutes later than the rest of our party. Service was 4/10. Waitress seemed uninterested in working and restaurant has automatic 20% gratuity added to all checks. Basically, 3 stars with 1.5 being for the experience. $355 check for well below average food and drinks.
Is dit nuttig?
K
Kory
Orlando / Oost-
5 recensies
3.0
5 recensies
3 dagen geleden gegeten
1. Algeheel 3
2. Eten 3
3. Bediening 3
4. Sfeer 4
Went to the sugar Sugar Factory for Christmas themed milkshakes and they were sold out. Our kids split an overpriced brownie sundae and my wife and I were going to share a Christmas drink but cancelled it after it wasn’t even ready by the time our boys sundae was finished. Tables are quite close together.
Is dit nuttig?
L
Lani
New York City
6 recensies
1.0
6 recensies
4 dagen geleden gegeten
1. Algeheel 1
2. Eten 2
3. Bediening 1
4. Sfeer 2
Service was baaaaaad! It took so long to take our orders … Our bill … (and they put the 20% gratuity automatically - the nerve)! Even the box to take some leftover food home (they said they ran out of boxes/containers)! And the restaurant wasn’t that busy! UGH! We will never go back!
Is dit nuttig?
A
Ailín
New York City
1 recensie
5.0
1 recensie
4 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Amazing staff! Really kind and helpful. I’m vegan and they made me a vegan hot cocoa with almond milk. My mom got a french toast and it was huge, great service.
Is dit nuttig?
S
Stephanie
Toronto
2 recensies
1.0
2 recensies
4 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
Definitely a tourist scammer. Saw many of the Christmas menu advertised on TikTok and went there on December 23rd and just 2 out of the over 20 Christmas items were available. The Cookie Monster pancake had a donut just out of the freezer, none of the kids wanted it. The regular pancakes were just fine. Definitely overpriced. The only table available for our party on open table was at 8:30 am, but when there until 10 am many tables were still empty.
Is dit nuttig?
A
Allison
Las Vegas
6 recensies
1.0
6 recensies
4 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
The host stand employees were nice. Other than that….lol no. Walked out after waiting 30 minutes sat in a cramped table next to a blaring speaker for WATER
Is dit nuttig?
K
Kayla
New Orleans / L
1 recensie
1.0
1 recensie
4 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
Would not recommend Sugar Factory to anyone. Terrible food and terrible service. They also charge an automatic 20% gratuity regardless of party size. So no incentive for good service anyway. Food is expensive and barely palatable. Asked for a cup of drip coffee. Had to ask the waitress twice for cream. Tasted like it had been sitting around all day and they wanted to charge $8.00 for drip coffee. So $9.60 when you factor in the automatic 20%. Luckily I got this taken off my bill as I only took two sips because of how bad it tasted. Had to ask waitress multiple times for anything we wanted. Music is super loud and annoying. Not a good experience. Don't waste your time or money.
Is dit nuttig?

Veelgestelde vragen

Sugar Factory - Time Square biedt afhaalmaaltijden aan die je kunt bestellen door het restaurant te bellen: (347) 721-9066.

Sugar Factory - Time Square heeft 3,2 sterren gekregen van 915 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

26 dec 2024

22:00

Vandaag 140 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Aanvullende informatie

Wijk
Theater District
Openingstijden
Dagelijks 08:00 uur–00:00 uur
Prijs
van $31 tot $50
Keuken
Modern Amerikaans, Bar/Lounge/Flesverkoop, Dessert
Stijl
Een hapje eten
Dress code
Zakelijk casual
Parking details
Geen
Extra
Afhaalmaaltijd, Bar/Lounge, Bier, Café, Cocktails, Late avond, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn, Zitplek aan de counter

Website
http://timessquare.sugarfactory.com/
Telefoonnummer
(347) 721-9066
Private party faciliteiten
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Een tafel reserveren

Bezorg- of afhaalmaaltijden bestellen

Private dining

Aanvullende informatie

Menu

Wat 915 mensen zeggen

Reviews van gasten over dit restaurant

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