Sugar Factory - Time Square

3.2

3,2

996 reviews

van $31 tot $50

Modern Amerikaans

Een tafel reserveren

2 personen

24 feb 2025

19:00

Vandaag 72 keer gereserveerd

Geweldig voor creatieve cocktails
Bruisend
Goed voor speciale gelegenheden

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Private dining

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Details bekijken

Aanvullende informatie

Stijl
Een hapje eten
Prijs
van $31 tot $50
Keuken
Modern Amerikaans, Bar/Lounge/Flesverkoop, Dessert
Openingstijden
Dagelijks 08:00 uur–00:00 uur
Telefoonnummer
(347) 721-9066
Website
http://timessquare.sugarfactory.com/
Dress code
Zakelijk casual
Private party faciliteiten
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
our Private Dining Coordinator: (212) 769-9500

Locatie
694 8th Ave, New York, NY 10036-7100
Wijk
Theater District
Parking details
Geen
Extra
Afhaalmaaltijd, Bar/Lounge, Bier, Café, Cocktails, Late avond, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn, Zitplek aan de counter

Wat 996 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.2

3,2 gebaseerd op recente scores

3,2Eten
3Bediening
3,6Sfeer
2,7Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

996 Reviews

M
Marta
New York City
1 recensie
2.0
1 recensie
2 dagen geleden gegeten
1. Algeheel 2
2. Eten 3
3. Bediening 1
4. Sfeer 4
Our server was not the friendliest. We ordered a mixed drink (pretty in pink) and when we received it, it looked nothing like what was pictured. It looked like a basic lemonade with none of the pictured garnishes. When we asked about it the server had an attitude about swapping it out and when he did he brought a smaller drink back. This was annoying. Long story short I was there for my birthday I listed it on the reservation and told the server. We watched all the birthdays around us be celebrated and they never came to do mine. The person I was with paid $83 for wings and fries and a small mixed drink. I paid $40 for some veggie tacos and a Coke Zero and they didn’t even get that drink right. So $120 for meager service and no birthday celebration which was the whole reason we came all the way from Houston TX. My friend who initially wanted to have her upcoming birthday celebration there decided not to.
Is dit nuttig?
J
Jeff
vip
Philadelphia
2 recensies
5.0
2 recensies
2 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Awesome and Sugar mixed with kids and booze was epic
Is dit nuttig?
B
Brittany
New York City
2 recensies
2.0
2 recensies
3 dagen geleden gegeten
1. Algeheel 2
2. Eten 3
3. Bediening 2
4. Sfeer 1
Super excited to take our kids here. The idea seemed great. Unfortunately, at this price point, the restaurant did not hold up to others in the same category / nearly $30 for an entree and another $20 for dessert. The restaurant is in disrepair. There is missing paint around the restaurant from things that were taped up perhaps? The tile in the floor in the upstairs bar area is missing chunks in areas. The decoration was not high level, but very cheap. There were missing mirrors and crooked frames in our section. They came around and disrupted our milkshakes to take pictures of us, printed them out and were upset when we didn't want to buy them for $25 each. The men's restroom was extremely dirty, "Disgusting" according to my 7yo. The women's restroom was also not great despite an attendant in there - a toile was out of order, both toilets were not clean and I had to wait for her to change the paper roll - that wasn't empty - but sat on a dirty seat as she did not clean it. Our waitress was serviceable, but not great. Again for the price point the service should be so much better and the decorations should be top notch. The food was fine. The portions were huge.
Is dit nuttig?
T
TEA
Greater Boston
2 recensies
1.0
2 recensies
4 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 2
Food was horrible and way overpriced, and since your tip is built into the price, very little incentive for waitresses to give a damn about their customer service. Waited 10 minutes for a fork and knife that we had to ask for - that’s not something you should be asking for. It should be a given? Of course the food was cold by the time we got the serverware. $200 for kids chicken and fries (x2) a gross pizza flatbread, and tasteless burger. They said they had no beer? On a Thursday night? The cocktail was the best part of the whole thing. Kids had sodas. Definitely could get better service and quality food elsewhere. That’s a thumbs down for this place.
Is dit nuttig?
K
Kelly
New York City
5 recensies
4.0
5 recensies
4 dagen geleden gegeten
1. Algeheel 4
2. Eten 4
3. Bediening 3
4. Sfeer 5
Food was good, restaurant is cute decor. Service was ok. Ultimate milkshake was disappointing. Glass did not have strawberry shaving on it , it had sprinkles. The strawberry cupcake was inedible and the cheesecake was just ok. Looked so much better in pic and taste was underwhelming especially for the price.
Is dit nuttig?
H
Heather
Upstate NY
1 recensie
4.0
1 recensie
4 dagen geleden gegeten
1. Algeheel 4
2. Eten 5
3. Bediening 4
4. Sfeer 3
Fun experience for family convenience. Nice we could make reservations
Is dit nuttig?
N
Nicole
New York City
1 recensie
3.0
1 recensie
4 dagen geleden gegeten
1. Algeheel 3
2. Eten 1
3. Bediening 3
4. Sfeer 5
Waitress was very nice, unfortunately things like plates and napkins were forgotten to be given. The food was so bad , no other way to describe it. Wings were chewy, onion rings were soft and rubbery, Mac and cheese was cold. Sliders were over cooked and tough. Very surprised but this unfortunately was my experience.
Is dit nuttig?
C
Christina
New York City
1 recensie
1.0
1 recensie
4 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 4
Very disappointing experience. It suck’s because I read such good reviews about this location and I really wanted my daughter to have a fun experience for her birthday but the service was terrible..
Is dit nuttig?
J
Jamie
New York City
1 recensie
1.0
1 recensie
5 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 3
Disappointed with both service and food quality. Do not recommend.
Is dit nuttig?
S
Sharon
New York City
1 recensie
1.0
1 recensie
5 dagen geleden gegeten
1. Algeheel 1
2. Eten 1
3. Bediening 1
4. Sfeer 1
It was an absolutely terrible experience. From the bad attitude when we walked and left at the table with no waters and no drinks service. We were only approached when we got up to leave. The music was horrendous and not family friendly and super loud. We couldn’t stand to be in there I would give no stars if that was an option.
Is dit nuttig?

Veelgestelde vragen

Sugar Factory - Time Square biedt afhaalmaaltijden aan die je kunt bestellen door het restaurant te bellen: (347) 721-9066.

Sugar Factory - Time Square heeft 3,2 sterren gekregen van 996 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

24 feb 2025

19:00

Vandaag 72 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Aanvullende informatie

Wijk
Theater District
Openingstijden
Dagelijks 08:00 uur–00:00 uur
Prijs
van $31 tot $50
Keuken
Modern Amerikaans, Bar/Lounge/Flesverkoop, Dessert
Stijl
Een hapje eten
Dress code
Zakelijk casual
Parking details
Geen
Extra
Afhaalmaaltijd, Bar/Lounge, Bier, Café, Cocktails, Late avond, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn, Zitplek aan de counter

Website
http://timessquare.sugarfactory.com/
Telefoonnummer
(347) 721-9066
Private party faciliteiten
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Een tafel reserveren

Bezorg- of afhaalmaaltijden bestellen

Private dining

Aanvullende informatie

Menu

Wat 996 mensen zeggen

Reviews van gasten over dit restaurant

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