Sugar Factory - Time Square

3.2

3,2

1015 reviews

van $31 tot $50

Modern Amerikaans

Een tafel reserveren

2 personen

11 mrt 2025

19:00

Vandaag 83 keer gereserveerd

Geweldig voor creatieve cocktails
Bruisend
Goed voor speciale gelegenheden

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Private dining

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Details bekijken

Aanvullende informatie

Stijl
Een hapje eten
Prijs
van $31 tot $50
Keuken
Modern Amerikaans, Bar/Lounge/Flesverkoop, Dessert
Openingstijden
Dagelijks 08:00 uur–00:00 uur
Telefoonnummer
(347) 721-9066
Website
http://timessquare.sugarfactory.com/
Dress code
Zakelijk casual
Private party faciliteiten
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
our Private Dining Coordinator: (212) 769-9500

Locatie
694 8th Ave, New York, NY 10036-7100
Wijk
Theater District
Parking details
Geen
Extra
Afhaalmaaltijd, Bar/Lounge, Bier, Café, Cocktails, Late avond, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn, Zitplek aan de counter

Wat 1.015 mensen zeggen

Reviews van gasten over dit restaurant

Alleen gasten die bij dit restaurant hebben gegeten, kunnen reviews achterlaten

3.2

3,2 gebaseerd op recente scores

3,2Eten
3,1Bediening
3,6Sfeer
2,7Prijs-kwaliteitverhouding

Geluid • Redelijk rustig

1.015 Reviews

P
Pam vip
Greater Boston17 recensies
2.0
1 dag geleden gegeten
1. Algeheel 2
2. Eten 3
3. Bediening 2
4. Sfeer 1
Ive dined at other sugar factory locations, this one is run down and just sad. Service was terrible starting with the host. Stood waiting at host station forever even after approaching the staff and asking if there was a host/hostess since we had a reservation, still basically ignored until a guy sitting at the bar like a customer in jeans and a winter coat got up accessed the computer found our rez and finally seated us. Ridiculous. Food was good, but took forever and it was 4:15 on a monday and almost empty
Is dit nuttig?
m
maria
New York City2 recensies
2.0
2 dagen geleden gegeten
1. Algeheel 2
2. Eten 2
3. Bediening 1
4. Sfeer 3
This sugar factory needs a revamp. The chairs are disgusting and peeling, the windows need to be cleaned, dirty used pads in the womans bathroom on the floor. The service sucks!! I had to remind my server about the watered down drinks. The food was a 3 on a scale of 10. I will not be returning! On top of that they include 20 percent gratuity on the check( which is ok in certain restaurants except this one), my server didn’t even deserve $10 she sucked! It wasn’t even busy, she was just lousy.
Is dit nuttig?
J
Jessica
Philadelphia3 recensies
2.0
2 dagen geleden gegeten
1. Algeheel 2
2. Eten 3
3. Bediening 3
4. Sfeer 3
Brunch is served way too late on Sunday. We were there at 1pm on a Sunday and wanted to try the Sampler Platter appetizer, but couldn't as they were still serving Brunch until 3pm. The server said they could do Chicken Fingers and Fries, but we were never told that we would be charged close to $20 for each item. The drinks were fun, but it was way too hot every time the heat came on, which was pretty often. Our milkshake was missing the lollipop and they were out of the milkshake we wanted. We made the most of it and the kids thought it was pretty cool, but overall it was a pretty disappointing and very expensive experience.
Is dit nuttig?
a
anthony
San Francisco1 recensie
1.0
3 dagen geleden gegeten
1. Algeheel 1
2. Eten 2
3. Bediening 1
4. Sfeer 1
I rarely give this poor of a review. Food was mediocre and way over priced. Nail in the coffin was the general attitude of the staff. They don't care about giving good service. From the moment we walked in (we had reservations and were a little early - there was no urgency - they basically told us to leave and come back. Once we were seated - it took forever for our waiter to get there - and his service was completely lacking. You bring sliders and no ketchup. The menu was super difficult to read - super small and it was so dark in there! The dark and loud atmosphere was not ideal for any kind of conversation. The bathrooms were gross. And finally - getting a bill was like pulling teeth. When our waiter finally showed up with it - the bill was wrapped around his finger; not in a folder! Stay away from here. Too touristy - bad food - bad service - bad vibe.
Is dit nuttig?
S
Shannon
Unspecified1 recensie
5.0
3 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Everything was fantastic! The food, servers & entertainment. Just a bit expensive
Is dit nuttig?
B
Betsy
Orlando / Oost-2 recensies
5.0
3 dagen geleden gegeten
1. Algeheel 5
2. Eten 4
3. Bediening 4
4. Sfeer 5
We took my 10yo and her best friend and the kids absolutely loved it. Such a fun experience.
Is dit nuttig?
OT
OpenTable gast
New York City1 recensie
5.0
4 dagen geleden gegeten
1. Algeheel 5
2. Eten 4
3. Bediening 5
4. Sfeer 5
Telia our waitress was very professional and patient. She catered to our every need. Also, I love how the manager came over and asked us is everything okay? With such a well known establishment I was surprised on how they catered to us like we were the only ones there. My daughter loved her pretty in pink drink. It’s all she has been talking about since we left. Also, try the sampler bottle latter the onion rings and fried Mac was so gooodddddd!!! I totallly recommend this place! Thanks so much again Telia and you forgot to take your tip off my card lol!!!
Is dit nuttig?
M
MONICA
Unspecified1 recensie
5.0
4 dagen geleden gegeten
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Amazing experience!! Everything was amazingly great!!!!! The food the ambience the service spectacular!!!!
Is dit nuttig?
OT
OpenTable gast
Tampa / West-Ce3 recensies
2.0
5 dagen geleden gegeten
1. Algeheel 2
2. Eten 3
3. Bediening 4
4. Sfeer 2
Not a full menu even though we were there on a weekday at 12:15pm. Only breakfast and brunch.
Is dit nuttig?
OT
OpenTable gast
New Jersey9 recensies
5.0
Gegeten op 2 maart 2025
1. Algeheel 5
2. Eten 5
3. Bediening 5
4. Sfeer 5
Great service from Juan, good food and drinks. Would return
Is dit nuttig?

Veelgestelde vragen

Sugar Factory - Time Square biedt afhaalmaaltijden aan die je kunt bestellen door het restaurant te bellen: (347) 721-9066.

Sugar Factory - Time Square heeft 3,2 sterren gekregen van 1015 gebruikers van OpenTable.

Ja, over het algemeen kun je bij dit restaurant reserveren door op OpenTable een datum, tijdstip en groepsgrootte te kiezen.

Een tafel reserveren

2 personen

11 mrt 2025

19:00

Vandaag 83 keer gereserveerd

Bezorg- of afhaalmaaltijden bestellen

Google Maps voor Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Aanvullende informatie

Wijk
Theater District
Openingstijden
Dagelijks 08:00 uur–00:00 uur
Prijs
van $31 tot $50
Keuken
Modern Amerikaans, Bar/Lounge/Flesverkoop, Dessert
Stijl
Een hapje eten
Dress code
Zakelijk casual
Parking details
Geen
Extra
Afhaalmaaltijd, Bar/Lounge, Bier, Café, Cocktails, Late avond, Rolstoeltoegang, Uitgebreide bar, Weekendbrunch, Wijn, Zitplek aan de counter

Website
http://timessquare.sugarfactory.com/
Telefoonnummer
(347) 721-9066
Private party faciliteiten
We welcome you to explore our Private Dining options, perfect for any occasion.
Private party contact
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Een tafel reserveren

Bezorg- of afhaalmaaltijden bestellen

Private dining

Aanvullende informatie

Menu

Wat 1.015 mensen zeggen

Reviews van gasten over dit restaurant

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