Sullivan’s Steakhouse - Detroit

De reviews over Sullivan’s Steakhouse - Detroit van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. P

   Pamela

   Tampa / West-Ce7 recensies

   3.0

   3 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 2
   3. Bediening 3
   4. Sfeer 3

   Was not sure what to expect. 100% disappointed. Our server was personality plus however had no backup. Beef Wellington bites were absolutely awful! Tasted dirty… Kitchen was “ripped” per server. I honestly feel bad for the restaurant and our server. Needs to do better for the price.
   

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2. A

   Annette vip

   Detroit15 recensies

   1.0

   Gegeten op 13 mei 2025

   1. Algeheel 1
   2. Eten 5
   3. Bediening 1
   4. Sfeer 5

   One of our guests ordered a very expensive bottle of wine, not knowing the value. The table decided not to have the server open and serve the wine and asked to have it taken back. The restaurant refused and charged our party for the wine. Our party left the expensive bottle of wine and told the server that we would take it up with our credit card company. The server called us a half an hour after we left the establishment insisting we come back and pick up the bottle of wine. The food at the restaurant was amazing and the service up until that point was very good. We are very disappointed that the server would not take back a bottle of wine that was never opened. 
   

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3. M

   Michael

   Detroit1 recensie

   1.0

   Gegeten op 12 mei 2025

   1. Algeheel 1
   2. Eten 3
   3. Bediening 1
   4. Sfeer 2

   Horrifying service. I would never go there again.
   

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4. D

   Diron

   Phoenix / Arizo1 recensie

   1.0

   Gegeten op 12 mei 2025

   1. Algeheel 1
   2. Eten 2
   3. Bediening 2
   4. Sfeer 2

   Sea bass overcooked twice. Ribeye (2 people) overcooked. Never again
   

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5. V

   Virgil

   Detroit1 recensie

   1.0

   Gegeten op 11 mei 2025

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 3

   They forgot to cook out appetizers after the waitress asked us 3 times if we got them. Had to ask the manager to see what was going on. Then they rushed out the soup prior to naps. Then when dinner came they forgot things and forgot to cook my mom’s meal and we were there for Mother’s Day. Waited 30 min past our reservation. And we waited an hour before I asked the manager to see what was going on with our apps. And my steak came out cold. We left after they forgot to cook my mom’s meal without eating no dinner. Waitress was nice. They made me pay for the bottle of wine which was fine cause we drank it. The cooking staff messed up not the waitress
   

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6. N

   Nathaniel

   Detroit2 recensies

   3.0

   Gegeten op 11 mei 2025

   1. Algeheel 3
   2. Eten 3
   3. Bediening 3
   4. Sfeer 3

   Food could have been a bit more seasoned and fresh. Had to send the lobster Mac back because it seemed to be old and dry. Waiter could have been a bit more attentive, patient, and knowledgeable when it came to the dining experience.
   

   Sullivan’s Steakhouse - DetroitGereageerd op 13 mei 2025

   Thanks for the review, Nathaniel. We're sorry to hear that your dining experience at Sullivan’s Steakhouse - Detroit didn't meet your expectations. We strive to provide our guests with the freshest and best-prepared dishes, and it's clear we missed the mark during your visit. We appreciate your feedback about the seasoning and the lobster Mac, and we'll certainly take this into consideration as we continuously strive to improve. We hope you'll give us another chance to impress you in the future. Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

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7. J

   Jeff

   Detroit1 recensie

   1.0

   Gegeten op 11 mei 2025

   1. Algeheel 1
   2. Eten 1
   3. Bediening 1
   4. Sfeer 1

   Absolutely appalling! I have had better service at local diners. Sullivan’s should remove their brand name asap. Every aspect was lacking of high end quality.
   

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8. D

   David vip

   Detroit19 recensies

   5.0

   Gegeten op 11 mei 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Prior to going, we heard mixed reviews so we went skeptically hoping for a better experience. Unfortunately sometimes those experiences happen. Clearly, it wasn't ours. The atmosphere was lovely, food was delicious, our server, Jaquanda M, was amazing! She was cordial, patient, and very friendly, and dutiful...she did not miss! It was Mother's Day so the food was a bit delayed, she advised us and apologized as well. The wait was worth it though! Our meal choices were: cheesesteak eggrolls, iceberg lettuce salad, filet mignon, pan seared chilean sea bass, and herb brick chicken; shared sides were mashed potatoes and brussel sprouts. Shared desserts carrot cake and strawberry cheesecake Everyone in our party was thoroughly satisfied. The experience was wonderful and we will definitely choose Sullivan's again!
   

   Sullivan’s Steakhouse - DetroitGereageerd op 13 mei 2025

   Hey David, Thank you so much for taking the time to share your experience at Sullivan’s Steakhouse - Detroit. We're thrilled to hear that you enjoyed our atmosphere, food, and service. We apologize for the delay in serving your meal, but we're glad it didn't impact your overall experience. We appreciate your kind words about our staff and are glad that you found their service to be excellent. We're looking forward to welcoming you back soon. Best regards, Sullivan’s Steakhouse - Detroit Management Team
   

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9. A

   Amanda

   Detroit4 recensies

   3.0

   Gegeten op 11 mei 2025

   1. Algeheel 3
   2. Eten 4
   3. Bediening 1
   4. Sfeer 3

   Food was great but overall service from hostess counter to wait time for food was not up to par. We had a 3:30pm and didn’t not get seated until 4:10pm and they had already had us seated in their system so had we not got up to inquire what was taking so long we would have still be waiting! We ordered food at 4:30pm, & didn’t get food until 5:50pm. Our waiter was trying his best to accommodate & keep us with bread and drinks, but the general manager needs to address the logistics, proper training, and staffing for a better over all experience
   

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10. A

    Annessa

    Detroit2 recensies

    2.0

    Gegeten op 11 mei 2025

    1. Algeheel 2
    2. Eten 1
    3. Bediening 3
    4. Sfeer 4

    My waitress was excellent. The hostesses were horrible. From the time my family and I walked in they were rude. I wish I could recall their names. It was Mother’s Day and I’m sure they were, busy but the rudeness was unreal. It was as if they wanted to ask why were we there. The steaks were decent but the sides were undesirable.
    

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