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They took it back and it came back med rare. The meat itself was not very good at all. It was almost like it was meat glued. The mashed potato and veggies were bland and just warm. My bf had the burger which he raved about. The server was terrific, very apologetic. Was not her fault as she didnt cook my meal. They did remove the steak from my bill and i made sure to tip 25%. 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Could not really enjoy the meal as the restaurant was very warm.","rating":{"food":3,"service":5,"ambience":2,"value":2,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"StephenP","metro":{"metroId":54,"displayName":"Winnipeg / Manitoba","__typename":"Metro"},"initials":"SP","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-07-15T12:06:09Z","dinedDateTime":"2024-07-12T19:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1280440-252-190084405309","text":"I can’t say enough about this lounge! Amazing food, absolutely stellar service, the environment is so relaxing ! There are two ladies that serve there that absolutely make you feel that you are a celebrity, so kind, so professional, so quick, such perfection, it’s top notch service that keeps us going back! Well done!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"JenniferP","metro":{"metroId":54,"displayName":"Winnipeg / Manitoba","__typename":"Metro"},"initials":"JP","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-06-23T11:37:48Z","dinedDateTime":"2024-06-20T11:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1280440-244-190205501479","text":"Thank you Adrianna for our very kind service on Monday!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":54,"displayName":"Winnipeg / Manitoba","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-06-19T19:53:12Z","dinedDateTime":"2024-06-17T20:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1280440-109-120135923212","text":"Had a reservation to celebrate a couple of birthdays. When we arrived the table was not ready. The waiter literally threw the menus onto the table. The table was right in the middle of the room and right behind the barstools which was awkward. Not a well laid plan for the lounge. Waiter said he was not told there was a reservation and that for a group of 5 this was all that was available. Food was good. Service was a bit slow. Overall was okay but disappointed with the service. It’s the Fairmont and you would expect a high calibre of service especially at the prices being paid. 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