OPERATIONS
Run smoother shifts
With the all-in-one solution to maximize seatings and set up your operations for success, be they big or small.
Reservations
Accept and manage online reservations from around the web in one place to plan and manage shifts with ease.
Custom profile and listing
Manage your presence on OpenTable so guests see vital information (location, menu, photos) about your restaurant to book.
Table management
Maximize seatings and streamline your service with smart table assignments and server section management.
In-house and online waitlist
Don’t turn guests away! Use waitlists to fill empty seats and cancellations with people eager to dine with you.
Availability controls
Custom, robust inventory settings help maximize your books and control the flow of your dining room.
Real-time inventory
Snag last-minute bookings and avoid double or overbooking with reservation inventory that is always up-to-date and available.
MARKETING
Fill more seats
With the diner network and industry-leading marketing tools you need to bring in more guests when you need them.
24/7 bookings
Guests can book online through your website or other digital properties, OpenTable, and our 300+ affiliate partners.
Boost visibility on OpenTable
Put your restaurant front and center with a variety of ways to increase how many OpenTable eyeballs see your place.
Custom booking widget
Create a custom widget for guests to book quickly and easily on your website or other digital properties.
Marketing ROI
Use tracking and insight features to know what return on investment you’re getting from your OpenTable marketing spend.
Access a network of millions
The OpenTable diner network spans the globe and lives deep in the world of dining—get discovered by people actively looking to dine.
Built-in marketing team
Opt-in to digital marketing, social media coverage, and bespoke campaigns—there’s an entire marketing team working for you.
GUEST RELATIONSHIPS
Turn guests into regulars
With top customer management tools that help you serve up the best hospitality possible and keep guests coming back.
Guest database
Individual guest profiles with tagged diner preferences and notes accessible and reportable across iPad and iPhone apps.
Automated guest preferences
Identify and recognize guests according to their behavior and preferences, from average spend to most-ordered items.
Targeted emails
Trigger automated emails based on guest visit preferences and measure your ROI with campaign performance tracking.
Staff scorecards
Get an objective, holistic view of each server’s overall performance in terms feedback, cover, and check averages.
Review management
Aggregate, manage and analyze your reviews across the most popular review sites in one place and create custom post-dining surveys.
Post-dining surveys
Create custom surveys to send after guests dine to take their pulse and improve your hospitality in ways that matter to them.
Robust guest profiles
Automatically generate individual guest profiles to better understand their preferences and meet their needs.
Direct messaging with guests
Get in touch and stay in touch with guests about their visit from one central place the whole team can consult.
Reporting and insights that give you the full picture
Mobile app to see and manage bookings on the go
300+ powerful integrations of the tools restaurants use the most
Management tools to fit the unique needs of multi-unit groups
